KHADIJAH BAH
Baltimore
Summary
Results-driven professional with a strong foundation in customer service, education, and healthcare. Proven ability to quickly learn new concepts, adapt to dynamic environments, and contribute meaningfully to team objectives. Recognized for exceptional organizational, communication, and time management skills. Certified Medication Technician with hands-on experience in direct patient care, medication administration, and classroom instruction. Committed to delivering compassionate service, fostering positive relationships, and supporting diverse communities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional – Certified Medication Technician
Catholic Charities
04.2023 - Current
- Provide direct care for individuals with developmental and intellectual disabilities.
- Assist with personal care, grooming, hygiene, nutrition, ambulation, medication monitoring, and health care tasks.
- Administer medications in accordance with physician directives and maintain accurate records.
- Collaborate with healthcare teams to monitor and respond to changes in clients’ health conditions.
- Develop daily activity plans that promote independence and social engagement.
- Maintain detailed progress notes and incident reports in compliance with state regulations.
Substitute Teacher
Kelly Education Service
10.2022 - 01.2023
- Guided learning processes to achieve curriculum goals.
- Maintained classroom schedules and provided consistent instruction.
- Managed classroom environments and communicated lesson objectives clearly.
- Adapted teaching strategies to meet diverse student learning styles and needs.
- Utilized digital tools and platforms to enhance lesson delivery and student participation.
- Maintained positive classroom management techniques to minimize disruptions.
- Followed IEP and 504 plans to support students with disabilities.
Enrichment Specialist
The Y in Central Maryland
05.2022 - 10.2022
- Prepared lesson materials and supported students with learning difficulties.
- Developed and conducted instructional methods to enhance learning opportunities.
- Empowered students through counseling and skill-building activities.
- Created customized lesson plans that aligned with state education standards.
- Facilitated group activities that improved teamwork, communication, and self-confidence.
- Monitored student progress and adjusted strategies to maximize learning outcomes.
- Led community outreach efforts to increase program participation by 15%.
Cashier
Walgreens
05.2021 - 09.2022
- Assisted customers with product information and promotions.
- Maintained checkout areas and processed payments efficiently.
- Stocked shelves and assisted with price mark downs.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Handled daily cash reconciliation and ensured register accuracy.
- Trained new hires on POS systems and store procedures.
- Assisted with inventory audits and shrink reduction initiatives.
Volunteer and Intern
Levindale Hebrew Geriatric Center/Hospital
12.2019 - 08.2020
- Provided social and emotional support to patients.
- Assisted with patient transport, event planning, and facility maintenance.
- Engaged patients in cognitive games and activities to support memory care.
- Shadowed nurses and CNAs to gain practical healthcare experience.
- Created welcoming environments for visitors and families.
- Helped design materials for patient wellness programs.
Student Clerical Worker
06.2019 - 08.2019
- Company Overview: Youthworks, Sutton Scholars Program
- Co-created a school store, hired staff, and managed schedules.
- Produced detailed reports on buying trends and profits.
- Maintained inventory, tracked stock levels, and reordered supplies as needed.
- Used Excel to manage budgets and track financial performance.
- Provided customer service to students and faculty during store operations.
- Designed promotional materials to boost student engagement and sales.
Intern
Johns Hopkins Summer Job Program
06.2018 - 09.2018
- Sorted and organized files, conducted research, and compiled data.
- Inspected hospital equipment and maintained records.
- Assisted in preparing presentations and reports for hospital leadership.
- Collaborated with IT staff to digitize and archive historical medical records.
- Supported hospital events through logistics planning and administrative tasks.
- Learned HIPAA compliance protocols and applied them in daily responsibilities.
Education
Bachelor of Science - Health Science
Notre Dame of Maryland University
Baltimore, MDSkills
- Microsoft Word
- Adobe Acrobat
- Microsoft Teams
- ICM
- Google Drive
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Patient care
- Crisis management
- Certified in CPR/AED
Certification
- Certified Medication Technician
- CPR/AED
Timeline
Direct Support Professional – Certified Medication Technician
Catholic Charities
04.2023 - Current
Substitute Teacher
Kelly Education Service
10.2022 - 01.2023
Enrichment Specialist
The Y in Central Maryland
05.2022 - 10.2022
Cashier
Walgreens
05.2021 - 09.2022
Volunteer and Intern
Levindale Hebrew Geriatric Center/Hospital
12.2019 - 08.2020
Student Clerical Worker
06.2019 - 08.2019
Intern
Johns Hopkins Summer Job Program
06.2018 - 09.2018
Bachelor of Science - Health Science
Notre Dame of Maryland University
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