Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Administrator Program Assistant
The Arc Montgomery County-Children &Youth Services
2023.09 - Current
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
Providing real-time scheduling support by booking appointments and preventing conflicts
Maintain tuition records for each child
Prepare new contracts
Provide staff support in the classrooms
Maintain children and staff records
Provide administrative support with the hiring process
Provide financial support by preparing vouchers
Responsible for ordering, stocking, and quality control of office supplies.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained personnel records and updated internal databases to support document management.
Lead Teacher
Bright Horizons
2021.02 - 2023.07
Assist with hands-on activities to meet the needs and interests of the children
Communicate daily with parents
Document and share the important milestones in their child's day
Keep the classroom safe and clean by following important procedures and guidelines.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Customer Care Associate
Magellan Health
2020.11 - 2022.01
Handling Incoming/Out-coming Calls
Verifying Benefits For Members/Providers
Creating Provider Lists For Members
Handling Authorization and Claims.
Customer Service Advisor
Conduent
2019.06 - 2020.10
Providing exceptional customer service while ensuring satisfaction
Handle Customer enquiries, answering any questions over the phone
Provide support and service information to the customer
Assist customers in making purchasing decisions.
Accounting File Clerk
DARCARS
2019.02 - 2020.04
Maintains accounting records
Develop organized filing systems
Create, process, and maintain file records
Maintain file room logs to track the location of files.
Assisted with document scanning and imaging projects to support accurate file back-up.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Education
Bachelor of Science - Health Services Administration
Strayer University
Washington, DC
12.2027
Medical Assistant Certificate -
Brightwood College
Beltsville, MD
06.2018
High School Diploma -
Dr. Henry A Wise High School
Upper Marlboro, MD
05.2015
Skills
Customer Service
Data Entry/Accuracy
Insurance Verification
Team Building
Appointment Scheduling
Medical Billing/Coding
Problem Solving
Leadership
Writing Skills
Attention to Detail
Recordkeeping and File Management
Office Administration
Administrative Support
MS Office
Documentation And Reporting
Timeline
Administrator Program Assistant
The Arc Montgomery County-Children &Youth Services
2023.09 - Current
Lead Teacher
Bright Horizons
2021.02 - 2023.07
Customer Care Associate
Magellan Health
2020.11 - 2022.01
Customer Service Advisor
Conduent
2019.06 - 2020.10
Accounting File Clerk
DARCARS
2019.02 - 2020.04
Bachelor of Science - Health Services Administration
Strayer University
Medical Assistant Certificate -
Brightwood College
High School Diploma -
Dr. Henry A Wise High School
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