Khalifabobo Ismailov
London
Summary
Seasoned IT professional specializing in technical support, system repair, and enterprise-level IT security in regulated environments. Manage and secure IT infrastructure while troubleshooting complex hardware and software issues. Implement security policies and risk mitigation strategies, ensuring system reliability, data protection, and compliance with organizational and government standards.
Overview
8
8
years of professional experience
Work History
IT Technician | Repair Specialist
Confidential IT Services Provider
London
01.2023 - Current
- Diagnosed and repaired computer hardware, laptops, and IT equipment to restore functionality and enhance user experience.
- Troubleshot operating system, software, and network issues to ensure minimal downtime.
- Provided on-site and remote technical support to end users, ensuring timely resolution of issues and minimal disruption to operations.
- Installed, configured, and updated operating systems and business applications.
- Set up and maintained network connections, routers, switches, and peripherals.
- Performed data backups, system recovery, and secure data transfers.
- Documented service requests and resolutions to maintain accurate hardware inventory and improve future troubleshooting efficiency.
- Conducted preventive maintenance to improve system performance and reliability.
- Collaborated with team members to resolve complex technical issues efficiently.
- Ensured compliance with security policies and confidentiality requirements.
Head of IT Security
Confidential Government Organization
Dushanbe
01.2018 - 01.2022
- Developed and executed enterprise-wide IT security strategy aligned with organizational and national security objectives.
- Led cybersecurity operations to protect classified and sensitive government information systems.
- Directed incident response efforts, including investigation, containment, and remediation of security incidents.
- Established and enforced information security policies and standards to mitigate risks and enhance compliance.
- Oversaw risk assessments, vulnerability management, and penetration testing activities.
- Ensured compliance with government regulations, security frameworks, and international standards.
- Managed identity and access controls to safeguard critical systems and data.
- Coordinated with internal stakeholders, auditors, and external agencies on security matters.
- Supervised and mentored cybersecurity teams, fostering development of skills aligned with evolving security needs.
- Prepared executive-level security reports and risk assessments to inform senior leadership on security posture and risk management.
- Evaluated and approved security technologies, tools, and third-party vendors.
- Led disaster recovery and business continuity planning and testing.
Education
Master of Science - Cybersecurity and Information Technology
University of York
London01.2025
Bachelor of Information Technology - IT Network Security
Peoples' Friendship University of Russia
Russia01-2018
Skills
- IT Infrastructure Support & Maintenance
- Hardware & Software Troubleshooting
- Cybersecurity Strategy & Risk Management
- Information Security Policies & Compliance
- Network Security & System Administration
- Incident Response & Threat Mitigation
- Identity & Access Management
- Data Protection & Backup & Recovery
- Security Monitoring & Vulnerability Management
- Technical Documentation & Reporting
- Team Leadership & Cross-Department Collaboration
- Confidential Data Handling & Security Awareness
Languages
English, Russian, Farsi, Persian, Tajik
Personal Information
- Tennis
- Travel
- Tech gadgets
- Strategy games
Timeline
IT Technician | Repair Specialist
Confidential IT Services Provider
01.2023 - Current
Head of IT Security
Confidential Government Organization
01.2018 - 01.2022
Master of Science - Cybersecurity and Information Technology
University of York
Bachelor of Information Technology - IT Network Security
Peoples' Friendship University of Russia