Khalil Tyler
Baltimore
Summary
Vibrant and friendly with excellent communication and teamwork abilities. Understands importance of customer satisfaction and possesses strong attention to detail in food preparation and service. Dedicated to contributing to positive dining experience and ensuring smooth restaurant operations.
Detail-oriented individual with exceptional communication and customer experience skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Papa Johns
03.2025 - 09.2025
- Assisted team members with daily operations
- Assisted customers in product selection and provided excellent service.
- Collaborated with team members to maintain inventory accuracy and organization.
- Operated point-of-sale systems efficiently, ensuring smooth transactions.
- Resolved customer inquiries promptly, enhancing overall satisfaction levels.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Provided exceptional customer service in fast-paced restaurant environment.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in food preparation while adhering to safety and sanitation standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Operated register to process payments and collect cash payment for order totals.
- Served food and beverages promptly with focused attention to customer needs.
Food Service Worker
YouthWorks Baltimore Summer Jobs
06.2024 - 08.2024
- Assisted in food preparation, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment, including ovens and grills, to prepare meals efficiently.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Served meals to clients, providing excellent customer service and addressing inquiries.
- Supported training of new staff on food handling procedures and safety protocols.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Guest Service Representative
YouthWorks Baltimore Summer Jobs
06.2023 - 08.2023
- Assisted customers with inquiries and provided information on available services.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Processed transactions accurately, maintaining financial integrity in cash handling.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Maintained cleanliness and organization of front desk area to promote positive first impressions.
- Adapted to changing work environments and priorities while maintaining high service standards.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Fostered positive atmosphere, greeting guests warmly upon arrival.
Education
High School Diploma -
Overlea High School
Baltimore, MDSkills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Food preparation
- Cleanliness standards
- Order taking
- Cash handling expertise
- Kitchen support
- Verbal and written communication
- Guest experiences
- Supply restocking
- Food safety measures
- Menu memorization
- Food allergy awareness
- Email and phone orders
- Strong work ethic
- Customer service
Personal Information
Education
true
Timeline
Restaurant Team Member
Papa Johns
03.2025 - 09.2025
Food Service Worker
YouthWorks Baltimore Summer Jobs
06.2024 - 08.2024
Guest Service Representative
YouthWorks Baltimore Summer Jobs
06.2023 - 08.2023
High School Diploma -
Overlea High School