Khalilah Safaa, MSIOP
Baltimore
Summary
Organizational Development Specialist with 18+ years of experience in enterprise-wide learning initiatives. Expert in leadership enhancement, employee engagement, and aligning talent with business goals. Skilled in hybrid learning ecosystems and leadership pipeline development. Pursuing a Doctorate in Business Administration, equipped with a Master's in Industrial Organizational Psychology.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Course Instructor & Curriculum Creator
Udemy
10.2019 - Current
- Developed and instructed a globally recognized online course focusing on mental momentum.
- Designed custom learning paths, combining video content with student-centered tools to optimize engagement.
CEO
Redefined Unlimited
06.2015 - Current
- Directed lead generation and managed campaigns for effective resource alignment.
- Developed email, digital, and event-based campaigns to attract high-quality leads, resulting in a 30% increase in client acquisition.
- Designed tools to track and optimize conversion rates while implementing targeted content strategies to engage diverse audiences.
- Strategic Content Development
- Partnered with thought leaders to produce high-impact white papers, case studies, and leadership pieces.
- Created data-driven promotional content for webinars, conferences, and workshops to drive attendance and position the brand as a market leader.
- Team and Resource Alignment
- Supervised coaching and leadership development programs to grow internal talent pipelines.
- Built and maintained strategic alliances to uncover business development opportunities and improve organizational growth.
Certified Business Coach & Writer
Brainz Magazine
06.2021 - 06.2022
- Authored SEO-optimized articles to enhance business growth and resilience.
- Collaborated on developing strategic content to enhance organizational visibility online through targeted storytelling.
Asst. Dean of Social Media Marketing & Dir., Speakers Bureau
Global Oved Dei Seminary University
12.2020 - 04.2022
- Integrated Marketing Initiatives
- Directed multi-platform digital campaigns focused on brand engagement and SEO optimization.
- Analyzed market data to define target audience segments and refine messaging for better resonance.
- Brand Visibility and Community Engagement
- Spearheaded the 'Living Legends' conference and developed strategies to inspire community participation for events.
- Training & Curriculum Development
Workshop Facilitator & Panelist
Blue Shield California-ERC
12.2020 - 01.2021
- Led workshops to align leadership skills with organizational culture and competencies.
- Presented tailored strategies on resilience and leadership for audiences of 200+ professionals.
Package Delivery Driver
United Parcel Service (UPS)
05.2008 - 11.2017
- Managed delivery routes to ensure timely service and customer satisfaction.
- Created process improvements in customer pickups and strengthened UPS's operational efficiency.
- Maintained meticulous order records and collaborated on lead generation initiatives for new shipments, contributing to increased business retention.
Risk Management Analyst
Global Payments Merchant Service
01.2001 - 07.2004
- Applied data analysis to mitigate workplace risks, enhancing safety culture and reducing costs by 15%.
- Cultivated strong customer relationships to improve retention and engagement metrics.
Education
Doctor of Business Administration - Strategy & Innovation
Capella University
Minneapolis05.2027
Master of Science - Industrial Organizational Psychology
University of Phoenix
TempeBachelor of Science - Applied Psychology
University of Phoenix
TempePh.D. (Honorary) - Philosophy
Global Oved Dei Seminary University
MiramarSkills
- Leadership and Teamwork
- Microsoft Office Suite
- Talent Management & Leadership Development
- Instructional Design & Blended Learning
- Executive Coaching & Engagement Strategies
- Advanced Technical Writing
- Performance Management Systems
- ROI-driven Strategy
- Strategic Communications & Change Management
- Public Relations
- Strategic Planning and Market Analysis
- Social Media Marketing
- Effective Time Management
Certification
- Certified Traumatology Institute: Early Intervention Field Traumatologist
- Certified Traumatology Institute: Trauma Evaluation & Community Resources
- Certified Business Consultant-US Institute of Diplomacy and Human Rights
- Certified Diplomatic Protocol and Etiquette-US Institute of Diplomacy and Human Rights
- Certified Human Rights Consultant-US Institute of Diplomacy and Human Rights
- Certified Digital Marketing Professional (CDMP), Digital Marketing Institute
- Certified Professional Certified Marketer (PCM), American Marketing Association
- Certified ThetaHealing Practitioner, ThetaHealing Institute of Knowledge
- Certified Social Marketing, Hootsuite Academy
- Certified Direct-Response Copywriting Specialist
- Certified Content Marketer, HubSpot Academy
- Certified Google Ads Search, Google
- Certified Fundamental Digital Marketing, Google Digital Garage
- Certified IAB Digital Marketing and Media Foundations, New Skills Academy
- Certified Trauma and Resilience Professional -Level II, Florida State University
- Licensed Interfaith Chaplain - Global Oved Dei Seminary University
- Certified Mindfulness Practitioner, The Academy of Modern Applied Psychology
- Certified Emotional Intelligence Practitioner, The Priority Academy
- Certified Business Coach, Transformation Academy
- Certified Life Purpose Coach, Transformation Academy
- Certified Trauma Support Specialist (CTSS), Trauma Institute International
- Certified Compassion Fatigue Professional (CCFP), PESI
- Certified Neuro-Linguistic Programming Practitioner (ABNLP), Headgear Labs
- Diploma in Modern Applied Psychology, The Academy of Modern Applied Psychology
- Certified Life Coach, Destiny Academy Training
- Professional Futures Trader, Online Trading Academy
Awards
- National Honor Society for Leadership and Success (NSLS), 2023
- CREA Global Award for Leadership Excellence (Brainz Magazine), 2021
- Outstanding Leadership Award (Education 2.0), 2022
Affiliations
- Member, American Academy of Experts in Traumatic Stress
- The National Society of Leadership and Success (NSLS)
- Woman Who Shape Our World Mentorship, Trimm International
Publications
- Women Visionary Leaders (2022)
- Social Media Start Here (2021)
- Become Unforgettable (2021)
- Speak Your Way to Success (2020)
- Undefeated: Broken into Purpose (2015)
Top Created Courses
- 21 Days to Mastering Mental Momentum, Redefined Academy, 11/19
- Unpack 2 Impact, Power after Trauma, 07/15
Timeline
Certified Business Coach & Writer
Brainz Magazine
06.2021 - 06.2022
Asst. Dean of Social Media Marketing & Dir., Speakers Bureau
Global Oved Dei Seminary University
12.2020 - 04.2022
Workshop Facilitator & Panelist
Blue Shield California-ERC
12.2020 - 01.2021
Course Instructor & Curriculum Creator
Udemy
10.2019 - Current
CEO
Redefined Unlimited
06.2015 - Current
Package Delivery Driver
United Parcel Service (UPS)
05.2008 - 11.2017
Risk Management Analyst
Global Payments Merchant Service
01.2001 - 07.2004
Doctor of Business Administration - Strategy & Innovation
Capella University
Master of Science - Industrial Organizational Psychology
University of Phoenix
Bachelor of Science - Applied Psychology
University of Phoenix
Ph.D. (Honorary) - Philosophy
Global Oved Dei Seminary University
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