Khaliq Johnson
Baltimore
Summary
Dynamic and goal-oriented professional with a strong work ethic, experienced at Timothy as a Service Porter. Proven ability to enhance guest satisfaction through effective inventory maintenance and proactive problem-solving. Quick learner adept at adapting to high-volume environments while ensuring cleanliness and organization, contributing to a sustainable and efficient workplace.
Overview
3
3
years of professional experience
Work History
Service Porter
Timothy
09.2024 - Current
- Maintained cleanliness and organization of service areas, ensuring optimal guest experience.
- Assisted in loading and unloading vehicles, supporting efficient service operations.
- Conducted routine inspections of equipment and supplies, identifying maintenance needs proactively.
- Coordinated with team members to streamline service processes, enhancing workflow efficiency.
- Managed inventory levels of cleaning supplies, facilitating timely replenishment and availability.
- Implemented best practices for waste management, contributing to a sustainable work environment.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
Cashier Assistant
Bill
11.2022 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers with inquiries and product selections to enhance shopping experience
- Maintained cleanliness and organization of checkout areas to ensure a welcoming environment
- Collaborated with team members to streamline checkout procedures and reduce wait times
- Developed familiarity with store inventory to provide knowledgeable assistance to customers
- Handled cash and credit transactions accurately, ensuring compliance with financial procedures
- Adapted quickly to changing store policies and technology updates for improved operational efficiency
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
Education
High School Diploma -
Dundalk High School
Baltimore, MD06.2025
Skills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
- Facility cleaning
- Inventory maintenance
Timeline
Service Porter
Timothy
09.2024 - Current
Cashier Assistant
Bill
11.2022 - 09.2024
High School Diploma -
Dundalk High School