Kiana Carter
Towson
Summary
Compassionate and dedicated emerging counseling professional with experience supporting diverse populations in academic and community settings. Skilled in providing empathetic guidance, facilitating mental health awareness, and supporting individual growth through evidence-based strategies. Experienced in psychological assessment, crisis intervention, and fostering inclusive, collaborative environments to promote well-being and positive outcomes. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Program Coordinator
Towson University
Towson, MD
08.2025 - Current
- Coordinated volunteer recruitment and training, significantly expanding program participation.
- Built relationships with industry professionals to enhance community awareness and promote services.
- Created targeted outreach strategies to engage diverse audiences across multiple platforms to promote mental health awareness, suicide prevention, and help seeking behaviors.
- Streamlined event planning and execution for mental health education and prevention focused programming, managing multiple projects efficiently.
- Monitored progress toward outreach objectives related to campus wide mental health initiatives and recommended improvements.
- Partnered with local organizations providing mental health and social support services to increase access to social and community services.
- Advocated for programs aimed at mental health destigmatization and suicide prevention awareness by promoting awareness of coping strategies, wellness resources, and stress-management techniques.
- Attracted new followers with strategic social media marketing efforts.
- Increased audience engagement by developing interactive digital marketing campaigns.
- Provided leadership and guidance to volunteers supporting mental health education efforts, fostering a collaborative team environment.
- Facilitated weekly team meetings to drive project milestones
- Develop content through social media platform using graphic design platforms
- Coordinated logistics for corporate meetings, ensuring alignment with client objectives and budgets.
School Psychology Practicum Student
Baltimore County Public School System
Baltimore, MD
08.2025 - 12.2025
- Researched best practices in school psychology, staying current on trends and incorporating relevant findings into practice.
- Supported crisis intervention efforts, addressing critical incidents affecting the school community's wellbeing.
- Conducted behavioral and academic evaluations under supervision to assess student needs and inform intervention planning.
- Assisted in administering psychoeducational assessments, including cognitive and social-emotional measures.
- Provided individual and small-group counseling to support students' academic, social, emotional, and behavioral development.
- Collected and analyzed data to monitor student progress and guide evidence based interventions.
- Collaborated with teachers, parents, and multidisciplinary teams to develop strategies that promote student success.
- Participated in IEP and student support team meetings, contributing to discussions on accommodations and services.
- Received weekly supervision from licensed school psychologists to strengthen assessment, intervention, and consultation skills.
Research Assistant
Towson University
Towson, MD
01.2025 - 10.2025
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
- Participated in lab meetings and creation of project presentations.
Substitute Teacher, K-12
Kelly Educational Staffing
Towson, MD
10.2024 - 08.2025
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Implemented behavior management plans for students with challenging behavior.
Graduate Teaching Assistant
Towson University
Towson, MD
08.2024 - 10.2024
- Mentored new graduate teaching assistants, providing guidance on best practices and classroom management strategies.
- Mentored students through office hours and one-on-one communication.
- Managed a classroom of diverse learners, implementing differentiated instruction strategies to meet individual student needs.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Supported instructors in grading exams and papers, maintaining accurate records of over 70 students performance throughout the semester.
- Served as a liaison between faculty members and students, addressing concerns and facilitating resolution of issues promptly.
- Fostered positive learning environment, addressing student concerns and promoting inclusive classroom atmosphere.
Camp Counselor
Down Syndrome Association of Greater Charlotte
Charlotte, NC
06.2024 - 08.2024
- Assisted in daily operations, including meal planning, activity scheduling, and site safety, with a focus on supporting campers with diverse developmental needs, including Down syndrome.
- Adapted programs to accommodate varying abilities and interests, ensuring all campers could participate meaningfully and enjoy activities.
- Built strong, supportive relationships with co-counselors to provide consistent care and effective strategies during challenging situations or emergencies.
- Ensured camper safety by supervising activities, promoting inclusive play, and responding promptly to incidents or concerns.
- Collaborated with staff to design enriching learning and recreational activities tailored to the needs of children with developmental disabilities.
- Led conflict resolution efforts and encouraged positive peer interactions, fostering an inclusive and supportive environment.
- Participated in regular staff meetings to refine strategies in programming, behavior management, and staff training, with attention to best practices in supporting neurodiverse children.
Paraprofessional
ESS Paraprofessional
Charlotte, NC
08.2023 - 06.2024
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Research Intern
Maryland Psychiatric Research Center
Catonsville, MD
01.2023 - 05.2023
- Attended meetings and presentations to learn project details.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
- Conducted literature reviews to identify relevant research articles and support project objectives.
- Attended workshops on different mental health aspects.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Created and presented own research project.
- Neuroimaging
- Observership in clinical interviews
- Exposure to molecular and genetic studies
- Eye tracking
Crisis Intern
Sheppard Pratt Health System, Residential Treatment Center
Towson, MD
01.2023 - 05.2023
- Collaborated with a team of volunteers to ensure comprehensive support for clients in need.
- Improved community resilience by facilitating group discussions on coping strategies and self-care techniques.
- Assisted individuals in managing stress and navigating through emotional challenges, promoting mental health awareness.
- Documented client interactions accurately, maintaining thorough records for future reference and follow-up care coordination efforts.
- Increased access to crisis support services by assisting with coverage during high-demand hours or emergency situations as needed.
- Completed comprehensive training programs to develop expertise in evidence based crisis intervention techniques.
- Participated in regular debriefing sessions with supervisory staff for continuous improvement of counseling skills and approaches.
- Maintained confidentiality and adhered to ethical guidelines while working with sensitive information about clients personal lives.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Physical Therapy Technician/FOC
ST. Paul & Biddle Medical Associates
Greenbelt, MD
06.2020 - 01.2023
- Scheduled appointments and managed patient records.
- Handled incoming phone calls and email correspondence.
- Assisted providers with treatment setup and ensured a welcoming office environment.
- Ensured a welcoming office environment by greeting patients, answering inquiries, and addressing any concerns, contributing to a positive patient experience.
- Monitored patient progress and reported observations to the healthcare team, helping to adjust treatment plans as needed.
- Maintained cleanliness and organization of the treatment area, adhering to health and safety standards.
- Coordinated with insurance companies to verify patient benefits and managed billing inquiries.
Education
Master of Arts - School Psychology
Towson University
Towson, MD08-2025
Bachelor of Arts - Psychology
Towson University
Towson, MD05-2023
Skills
- Course materials creation
- Online curriculum interface
- Academic research
- Lab work
- Student mentoring
- Presentation design
- Psychological assessment
- Social skills training
- Mental health wellness
- Individual counseling
- Incident response
- Student observation
- Data entry
- Office administration
Certification
MHFA - Mental Health First Aid
QPR - Question, Persuade and Respond
Timeline
Mental Health Program Coordinator
Towson University
08.2025 - Current
School Psychology Practicum Student
Baltimore County Public School System
08.2025 - 12.2025
Research Assistant
Towson University
01.2025 - 10.2025
Substitute Teacher, K-12
Kelly Educational Staffing
10.2024 - 08.2025
Graduate Teaching Assistant
Towson University
08.2024 - 10.2024
Camp Counselor
Down Syndrome Association of Greater Charlotte
06.2024 - 08.2024
Paraprofessional
ESS Paraprofessional
08.2023 - 06.2024
Research Intern
Maryland Psychiatric Research Center
01.2023 - 05.2023
Crisis Intern
Sheppard Pratt Health System, Residential Treatment Center
01.2023 - 05.2023
Physical Therapy Technician/FOC
ST. Paul & Biddle Medical Associates
06.2020 - 01.2023
Bachelor of Arts - Psychology
Towson University
Master of Arts - School Psychology
Towson University