Kiara Torres-Cardona
North East
Summary
Hardworking and reliable employee, providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.Able to handle tasks with managing client orders, printing job packets and printing labels. Working directly with customer service and management to make sure the clients order or being processed, made, and shooed with correct labels, instructions and materials. Able to work hands on with the creation or such merchandise.
Overview
5
5
years of professional experience
Work History
Lead Operator
Graver Technologies LLC.
04.2023 - Current
- Printed orders to create job packets for manufacturing
- Entered orders when finished
- Created and printed labels for each individual order
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement
- Supported management decision making for timeline of due date
- Trained new employees on proper label-making techniques and company procedures, fostering a skilled workforce.
- Increased overall order accuracy by implementing a comprehensive proofing system before finalizing labels
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Cashier/To-Go Specialist
Food Lion Grocery
02.2022 - Current
- shopped and fulfilled customers orders
- Worked closely with front-end staff to assist customers.
- Processed payments promptly for customers to exceed productivity standards.
- Trained new team members in cash register operation
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
Production Leader
Burger King
06.2020 - 11.2021
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
- trained new workers in the production of products
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Met or exceeded target for on-time customer satisfaction
Education
High School Diploma -
North East High School
North East, MD06.2022
Skills
- Printing
- Spanish speaking
- Customer Relations
- Problem-Solving
- Cooperative Attitude
- Cleaning and Sanitizing
- Employee Training
- Cash Register Operations
- Honest and Ethical
- Sweeping and Mopping
- Problem Solving
- Customer Transactions
- Payment Processing
- Weight and Measurement
- Team Collaboration
- Goal Setting and Achievement
- Social Perception
- Relationship Building
Languages
Spanish
Native/ Bilingual
English
Native or Bilingual
Contact
North East, MD 21901
Education and Training
other,North East, MD
Timeline
Lead Operator
Graver Technologies LLC.
04.2023 - Current
Cashier/To-Go Specialist
Food Lion Grocery
02.2022 - Current
Production Leader
Burger King
06.2020 - 11.2021
High School Diploma -
North East High School
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