Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Kiarah Ballard

Severn

Summary

Dedicated and hardworking team member with a proven track record in organization, team building, and management. Committed to fostering a positive work environment that drives success and enhances team dynamics. Exceptional communication, problem-solving, and collaboration skills contribute to being an invaluable asset to any organization. Passion for achieving collective goals while supporting individual growth ensures a thriving workplace culture.

Overview

5
5
years of professional experience

Work History

Server

All American Steakhouse And Sports Theater
Odenton, MD
09.2024 - Current
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely order delivery and food quality.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Resolved customer complaints promptly, maintaining positive relationships and brand reputation.

Food runner

Aqua restaurant
01.2023 - 01.2024
  • Greeting customers upon arrival at the restaurant with a welcoming and positive attitude
  • Providing excellent customer service during their dining experience
  • Taking feedback from diners
  • Cleaning tables and preparing spaces for future diners
  • Carrying drinks and food from the kitchen or bar area to the tables
  • Memorizing the food menu and wine list as well as any nightly specials
  • Setting tables throughout the shift

Shift lead

Get air Glen Burnie
01.2021 - 01.2024
  • Communicated with customers and management, to better understand their needs and make recommendations
  • Helping to supervise and be a helping hand for parties to insure a fun time for the kids and a stress free time for the customer
  • Supervising up to 200 kids insuring that everyone was safe
  • Using cash registers and POS systems to check out customers
  • Collaborated with building managers to assess ongoing requirements and schedule preventive maintenance and cleaning

Education

Associates degree -

lone star college
05.2026

Highschool diploma - undefined

Old mill High School
01.2022

Skills

  • Customer service
  • Team worker
  • Time management
  • Client-focused
  • Strong work ethic
  • Exceptional customer service
  • Cash handling

LANGUAGES

English

Timeline

Server

All American Steakhouse And Sports Theater
09.2024 - Current

Food runner

Aqua restaurant
01.2023 - 01.2024

Shift lead

Get air Glen Burnie
01.2021 - 01.2024

Highschool diploma - undefined

Old mill High School

Associates degree -

lone star college
Kiarah Ballard