Kiarrie James-Hinton
Catonsville
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in medical field and proficient in Medical Assisting. Committed to making significant impact through dedication and proactive approach.
Overview
4
4
years of professional experience
Work History
Shift Manager
Five Guys
Owings Mills, MD
06.2025 - Current
- Supervised team operations to ensure timely service and quality standards.
- Trained new staff on food preparation and customer service protocols.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Implemented safety procedures to maintain a clean and safe work environment.
- Resolved customer complaints quickly, enhancing overall dining experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Assistant Store Manager
Wingstop
Ellicott City, MD
05.2022 - 06.2025
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and developed staff on customer service best practices and operational procedures.
- Managed inventory levels, ensuring optimal stock for peak business hours.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
- Coordinated scheduling to optimize labor efficiency while maintaining service quality.
- Analyzed sales reports to identify trends and inform decision-making for product offerings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Camp Counselor, Summer Sports
Pop Inc
Baltimore, MD
06.2022 - 08.2022
- Facilitated daily sports activities, promoting teamwork and skill development among campers.
- Assisted in planning and implementing engaging athletic programs tailored to diverse age groups.
- Monitored camper safety during activities, ensuring adherence to safety protocols and guidelines.
- Collaborated with fellow counselors to create a positive and inclusive camp environment.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Associate of Science - Nursing
The Community College of Baltimore County
Catonsville, MD05-2027
High School Diploma -
Woodlawn High School
Baltimore, MD06-2024
Associate of Science - Medical Assistant
Stepful Institute
New York, NY04-2026
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Punctual and reliable
- Energetic and enthusiastic
- Training and mentoring
- Quality assurance
- Relationship building
Timeline
Shift Manager
Five Guys
06.2025 - Current
Camp Counselor, Summer Sports
Pop Inc
06.2022 - 08.2022
Assistant Store Manager
Wingstop
05.2022 - 06.2025
Associate of Science - Nursing
The Community College of Baltimore County
High School Diploma -
Woodlawn High School
Associate of Science - Medical Assistant
Stepful Institute