Kim Rad
Bethesda,MD
Summary
Sales & Operations Director with 15 years of experience in leading sales teams and executing new initiatives to help scale a fast paced and successful company. Within that time, helped grow a startup of 250 people to over 5 ,000+ employees. Keen ability to articulate and prioritize business requirements and execute initiatives. Presently seeking a new opportunity that allows me to apply my experience and strengths to make a meaningful impact on a well-run organization.
Overview
15
15
years of professional experience
Work History
Director of Sales – Unique Venues
Cvent
01.2021 - 10.2024
- Built a brand new sales team focusing on an untapped space, grew the division from $0 to over $10M in revenue in 3.5 years
- Managed a high-performing sales team of 6+ sales executives, fostering professional growth and helping them achieve quota
- In conjunction with marketing, grew our unique venue database from 22k to 66k contacts
- Responsible for resolving problems, identifying and analyzing market trends, monitoring competitor activities and responding to customer needs
Director, Sales Planning & Operations
Cvent
10.2015 - 12.2020
- Sales Planning & Operations focused on Performance Analysis (KPIs), Forecasting & Budgeting, Strategy & Planning, Sales enablement
- Identify key improvement areas, design a plan of action, execute the plan with global sales team, report on results and ensure sustainability
- Created Forecasting process and achieved current month Forecast Accuracy to within 5% after1 year
- Designed KPI framework for over 120 global sales people
- Reported directly to SVP of Sales & onboarded high level executives across the organization
- Implemented Renewal Desk and Auxiliary Sales Teams
- Consolidated RFP reporting from 4 sources down to 1
Senior Manager, Account Management
Cvent
10.2012 - 09.2015
- Ran and lead the Hospitality Cloud Account Management division
- Lead 12 Sales Executives and oversaw over $45M in Revenue
- Designed and created commission plans, territory alignment, account infrastructure and sales playbooks
- Key in helping develop new products with product team, revising pricing models with operations teams and training international sales teams
- Utilized CRM software to track sales activities, manage leads and forecast revenue projections
Senior Account Executive
Cvent
06.2009 - 09.2012
- First account manager in the division
- Managed 600 accounts and managed $5M in revenue
- Created the first commission plan & territory alignment
- Developed and implemented strategic account plans to increase revenue and enhance client relationships
- Negotiated and closed high-value deals with new and existing clients
- Provided exceptional customer service and support to ensure client satisfaction and retention
Education
Bachelor of Business Administration - BBA
James Madison University
01.2008
Skills
- Revenue Forecasting
- Revenue Growth
- Sales coaching
- Sales funnel management
- Sales process optimization
- Territory management
- KPI analysis
- Salesforce, Salesloft, Chorus, Workday, Zoominfo, Marketo
- Sales process
- Sales quota management
Timeline
Director of Sales – Unique Venues
Cvent
01.2021 - 10.2024
Director, Sales Planning & Operations
Cvent
10.2015 - 12.2020
Senior Manager, Account Management
Cvent
10.2012 - 09.2015
Senior Account Executive
Cvent
06.2009 - 09.2012
Bachelor of Business Administration - BBA
James Madison University
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