Kimani Carcamo
Randallstown
Summary
Dynamic General Manager with a proven track record at Domino's Pizza, enhancing operational performance and achieving a 4-star OER inspection rating. Expert in customer relationship management and regulatory compliance, I excel in training and coaching teams to drive quality assurance and efficiency. Committed to delivering exceptional results through strategic leadership.
Overview
5
5
years of professional experience
Work History
General Manager
Domino's Pizza
Randallstown
03.2022 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Administered employee discipline through verbal and written warnings.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with local health department regulations regarding food safety standards.
- Received a 4-star rating on my last OER inspection, the highest score this store has ever gotten. My first inspection as the store manager.
Warehouse Packer
Amazon
Sparrows Point
03.2021 - 07.2025
- Identified damaged or defective products upon receipt and reported them accordingly.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.
- Used handheld scanners to track inventory movement within the warehouse system.
- Transported goods between different departments using material handling equipment.
- Compared merchandise invoices to items actually received.
Warehouse Worker
Rite Aid
Aberdeen
02.2020 - 11.2020
- Assisted in packaging and labeling of products for shipment.
- Staged and sorted multiple types of products for loading.
- Provided assistance in loading and unloading containers from ships and trains.
- Used scanners to track parcel information, condition or receipt.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Education
High School Diploma -
Randallstown High School
Randallstown, MD06-2019
Skills
- Operational management
- Customer relationship management
- Employee training
- Regulatory compliance
- Inventory management
- Time management
- Performance evaluation
- Safety protocol
- Quality assurance
- P&L Administration
- Training and coaching
Affiliations
- Passionate about exploring new cultures and destinations, I regularly engage in solo travel, which has significantly broadened my perspectives. This activity has enhanced my adaptability, problem-solving abilities, and self-reliance. Through navigating unfamiliar places and overcoming language barriers, I've honed strong communication and planning skills. Solo traveling has also strengthened my ability to manage time effectively, stay organized, and handle unexpected challenges with ease. These experiences have shaped me into a more independent and resourceful individual, qualities that are essential for leadership roles.
Timeline
General Manager
Domino's Pizza
03.2022 - Current
Warehouse Packer
Amazon
03.2021 - 07.2025
Warehouse Worker
Rite Aid
02.2020 - 11.2020
High School Diploma -
Randallstown High School
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