Dedicated school secretary with a proven track record of fostering positive relationships among teachers, administrators, students, and parents. Possesses in-depth knowledge of school system policies and educational principles, along with a strong ability to meet diverse administrative support needs. Highly organized and detail-oriented, skilled in managing attendance records, facilitating effective communication with parents, and providing essential support to administrative staff. Committed to enhancing the educational environment through efficient operations and collaborative teamwork.
Overview
24
24
years of professional experience
Work History
School Administrative Assistant
Frederick County Public Schools
Frederick
08.2023 - Current
Manage daily administrative operations, ensuring efficient school office functionality.
Coordinate communication between staff, students, and parents to enhance engagement and support.
Maintain student records and databases for accurate tracking of academic progress and attendance.
Transportation Liaison.
Oversee scheduling and logistics of interpreters to facilitate seamless interactions during events.
Manage the scheduling and procurement of buses for various field trip activities.
Implement streamlined scheduling strategies for meetings and events, resulting in improved coordination and time management.
Enter and updated routine data in spreadsheets and student systems. Supported maintenance of paper filing systems through regular updates. Assisted in managing data records by entering and updating information across various platforms. Helped maintain organized paper filing systems. Updated and maintained data records in spreadsheets and student systems. Aided in keeping paper filing systems current.
Direct administrative processes to maintain efficient operations within the school office environment.
Provide customer service by greeting and assisting staff, families, students, and other stakeholders in person, by phone, and through email.
Manage visitor access in compliance with school security policies.
Facilitate efficient mail handling processes to ensure timely delivery and organization.
Prepare, type, and format routine documents.
Develop, copy, and distribute flyers, handouts, and other school-related materials.
Disseminate school-wide communications through designated platforms (e.g., School Messenger).
Assist athletic director with rosters, reports, scheduling of buses.
Update student records, review and enter daily student attendance as well as attendance reports, monitoring/updating late arrivals and early dismissals.
Coordinate processing and tracking of field trip requests, maintaining accurate records for reference and reporting.
Maintain school staff contact lists and emergency processes.
Provide back-up support with financial functions on a limited and as needed basis.
Process routine payment forms, collect monies, and ensure proper coding.
Provide support for Health Room coverage as needed.
Monitor student interactions in front office on a limited basis to promote a positive and organized atmosphere.
Cultivate effective relationships through strong oral and written communication, ensuring professional engagement with students, staff, families, and community members.
Demonstrate ability to multitask while maintaining composure and professionalism in a dynamic office environment.
Utilize advanced office technology and software to enhance productivity, including proficiency in word processing, databases, spreadsheets, email, and key FCPS systems like Microsoft applications.
Demonstrate consistent reliability and punctuality to ensure confidentiality is maintained.
School Administrative Assistant
Frederick County Public Schools
Oakdale Elementary School
08.2022 - 06.2023
Managed attendance records for students, facilitating accurate reporting and analysis of attendance trends.
Facilitated office operations by answering multi-line telephones and providing a warm welcome to visitors and parents.
Ensured consistent and reliable attendance to support team operations.
Updated permanent records by documenting attendance, grades, and test scores to maintain academic integrity.
Implemented school policy guidelines to effectively manage responsibilities and support principal's efficiency.
Oversaw raptor volunteer approval processes to ensure compliance with organizational standards.
Facilitated information exchange by participating in meetings, workshops, and seminars.
Managed comprehensive data entry tasks, ensuring timely and precise documentation of letters, schedules, and reports.
Utilized student information system to streamline administrative processes and improve student record accessibility.
Optimized utilization of office technology to enhance administrative efficiency.
Streamlined management of filing systems for student records, attendance reports, logs, and field trip documentation.
Managed financial transactions for school activities and meticulously documented all related records for accountability.
Oversaw property accountability measures to ensure accurate inventory management.
Facilitated scheduling and allocation of facility usage to optimize resource management.
Facilitated registration processes and managed transfer of records efficiently.
Drafted and managed routine correspondence to ensure effective communication.
Managed distribution of mail and supplies to ensure timely delivery.
Managed multi-line telephone systems and welcomed visitors and parents to enhance office operations.
Oversaw phone and email correspondence while managing incoming and outgoing mail and faxes.
Facilitated support for coworkers and staff members in executing special tasks on a daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Assisted in proofreading documents for clarity and accuracy. Created and formatted tables using word processing software.
Cultivated strong interpersonal relationships with adults and students to foster a positive and inviting work environment.
Demonstrated capacity to operate autonomously with minimal oversight.
Demonstrated comprehensive understanding of FCPS policies, goals, and programs.
Managed scheduling and appointment coordination for administrative staff and faculty.
Assisted in the preparation of official documents and reports for school administration.
Maintained organized filing systems and ensured efficient record-keeping practices.
Facilitated communication between parents, students, and school personnel to address inquiries effectively.
Streamlined office procedures to enhance workflow efficiency and improve student services.
Trained new administrative staff on office protocols and software applications used in daily operations.
Led initiatives to implement digital tools for improved data management and communication processes.
Oversaw inventory management of office supplies, ensuring availability while reducing unnecessary expenditures.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Organized client appointments and executed follow-up calls.
Drafted and finalized professional correspondence, including memos, letters, and emails, ensuring precision and prompt delivery.
Coordinated communication between staff, students, and parents to enhance engagement and support.
Managed daily administrative operations, ensuring efficient school office functionality.
School Administrative Assistant
Carroll County Board Of Education
11.2021 - 07.2022
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Maintained daily attendance record of students in school
Presented pleasant, helpful attitude toward staff, students, parents, and visitors.
Made and received telephone calls, took messages, routed calls.
Assisted registrar and principal in daily office operations.
Organized and managed school records, student documentation and administrative communications.
Assisted in enrolling new students, withdrawing students, and updating student
information.
Directed substitute teachers and paraprofessionals to appropriate classrooms and provides
necessary information.
Scheduled use of facilities.
Distributed mail.
Answered and respond to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
Kept in contact with parents and updated regarding child's progress and attendance.
Kept office supplies well organized and sufficiently stocked.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Instructional Assistant
Carroll County Board Of Education
11.2020 - 11.2021
Supported student learning objectives through personalized and small group interventions.
Checked papers and monitored student progress.
Operated various office machines.
Maintained safety and security by overseeing students in recess environments.
Prepared learning materials, helping teachers prepare for daily instruction.
Assisted in supervising recreational, outdoor, and free-time activities, as well as field trips.
Performed classroom duties such as reading, collecting money, taking attendance, correcting assignments, and scheduling parent-teacher conferences.
Monitored small or large groups of pupils so as to free teacher to perform other duties.
Utilized various computer programs to assist students, individually or in small instructional groups.
Substituted for teachers in emergency situations.
Prioritized work assignments appropriately.
Reported promptly for work, utilized time wisely.
Demonstrated ability to communicate clearly and concisely in both oral and written form.
Demonstrated working knowledge of English, spelling, vocabulary and mathematics.
Maintained confidentiality of student information.
Assessed student assignments to check quality and completeness before submission for grading.
Provided support during classes, group lessons and classroom activities.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Copied, organized and distributed classroom assignments or other paperwork.
Substitute Teacher
Carroll County Public Schools
05.2018 - 11.2020
Fulfilled substitute assignments across all subject areas, effectively teaching students of varied academic/age levels grades K-5.
Upheld classroom routines to support student environments and maintain consistent schedules.
Instructed students and facilitated their learning in absence of their teacher.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Met and instructed assigned classes in location and times designated.
Utilized prearranged lesson plan for classes
Assisted teacher in providing appropriate learning experiences for students by working with individual students or small groups to reinforce work taught by teacher.
Provided classroom instruction by providing appropriate learning experiences.
Maintained established routine of school and classroom procedures in which assigned.
Assisted in supervising students in a variety of school-related settings.
Assisted teachers with inventorying instructional materials, equipment, and books.
Insured a safe and orderly environment
Took all necessary and reasonable precautions to protect students , equipment materials and facilities
Maintained a professional appearance as an example to students.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Close Adult Support
Robert Moton Elementary BEST Program
05.2019 - 06.2019
Worked with individual student to provide personalized educational, behavioral and emotional support
Monitored student's daily schedule and behavior plan for the purpose of maintaining a safe learning environment
Supervised student in a variety settings including cafeteria, specials, fire drills etc
Intervened in potential conflicts utilizing physical candor therapeutic approaches for the purpose of diffusing confrontations and minimizing disruptions
Documented student behaviors, interventions and results to assist lead teacher
Maintained student safety in classroom and outside environments
Prepared instructional materials for group and one-on-one use
Conducted individualized assessments to determine students' academic progress
Developed professional relationships with school staff to contribute to strong learning community
Built trust and rapport with student through positive reinforcement and strong communication skills
Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas
Close Adult Support
Linton Springs Elementary
01.2019 - 05.2019
Acted as a mandated reporter for the purpose of ensuring the safety of the student, and the pother students in the classroom.
Adapted classroom activities, assignments and or materials under the direction of the supervising teacher for the purpose of supporting and reinforcing classroom objectives and meeting IEP goals.
Administered tests, homework, make-up work for the purpose of supporting students needs in classroom.
Communicated with supervising staff, and a variety of healthcare professionals, and professional support personnel for the purpose of communicating progress or implementing IEP objectives.
Escorted student to the bathroom, cafeteria, specials etc.. for the purpose of ensuring efficient and safe arrival to and from destinations.
Intervened in potential conflicts utilizing appropriate physical and or therapeutic approaches for the purpose of diffusing confrontations and minimizing disruptions.
Monitored and recorded students daily progress on behavior chart.
Field Representative
State of NJ Division Of Taxation
01.2004 - 07.2011
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
Reviewed and maintained tax records for property assessment management system conversion, cleaning up and updating outdated information in various information systems used by different agencies
Assisted in the development of tax publications
Conducted routine and special field investigations to ensure compliance with the provisions of the
New Jersey Tax Law regarding local property
Provided information and assistance to taxpayers, their representatives and staff regarding taxes and programs
Researched and investigated sales of real estate in each county for the State Equalization Ratio by contacting and questioning real-estate attorneys
Responded to inquiries received by e-mail, telephone, and personal visits from taxpayers or their representatives, and provided necessary technical assistance in cases including requests forwarded through regional offices, Director's office and Legislature officers
Collected and tabulated data concerning specific real-estate properties, including the types of construction, volume, area, income, neighborhood characteristics, zoning restrictions and other needed information
Investigated and inspected revaluation projects within the taxing districts
Prepared clear and accurate reports
Established and maintained records and files
Utilized various types of electronic and manual recording and information systems used by the agency
Met with Tax Assessors from multiple towns around NJ cleaning up their files
Was responsible for my own county, Monmouth County.
Spa Coordinator
Tranquilit'e Salon and Day Spa
10.2002 - 01.2004
Oversaw staff of thirty employees
Coordinated client flow, telephone inquiries, and appointments
Worked closely with client's, team, and customers to produce positive results
Accountable for all staff development, budgeting and supply ordering
Created repeat business by developing long-term relationships with regular customers
Handled guest complaints, maintaining a positive dining experience for all restaurant patrons
Maintained a calm, professional and fully functional facility at all times
Handled monetary exchanges and calculated sales at end of each day
Ensured that all industry cleanliness procedures were strictly followed
Organized salon paperwork and office files
Consistently recognized by management for providing superior customer service.
Education
Bachelor of Science - Fashion Merchandise Management
Fashion Institute of Technology
New York, NY, United States
2003
Associate of Applied Science - Fashion Merchandise Management
Fashion Institute of Technology
New York, NY, United States
2001
Skills
Data entry
Effective organizational abilities
Resource management
Inventory management
Technology proficiency
Data confidentiality
Efficient workflow management
Employee engagement communication
Appointment coordination
Deadline oriented
Accuracy and attention to detail
Task delegation
Data conversion
Remote work capabilities
Analytical mindset
Accuracy and precision
Timeline
School Administrative Assistant
Frederick County Public Schools
08.2023 - Current
School Administrative Assistant
Frederick County Public Schools
08.2022 - 06.2023
School Administrative Assistant
Carroll County Board Of Education
11.2021 - 07.2022
Instructional Assistant
Carroll County Board Of Education
11.2020 - 11.2021
Close Adult Support
Robert Moton Elementary BEST Program
05.2019 - 06.2019
Close Adult Support
Linton Springs Elementary
01.2019 - 05.2019
Substitute Teacher
Carroll County Public Schools
05.2018 - 11.2020
Field Representative
State of NJ Division Of Taxation
01.2004 - 07.2011
Spa Coordinator
Tranquilit'e Salon and Day Spa
10.2002 - 01.2004
Associate of Applied Science - Fashion Merchandise Management
Fashion Institute of Technology
Bachelor of Science - Fashion Merchandise Management
School Administrative Assistant at Los Angeles Unified School District, LAUSDSchool Administrative Assistant at Los Angeles Unified School District, LAUSD