Kimberly Griffith
Berline
Summary
Dynamic Business Office Manager with extensive experience at Medical Facilities of America, excelling in account reconciliation and customer service. Proven track record in managing financial operations, resolving billing discrepancies, and streamlining Medicaid processes. Adept at training staff and ensuring compliance, contributing to improved operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Business Office Manager
Medical Facilities Of America
10.2024 - 05.2025
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Medicare, Private Pay and Insurance billing
- All aspects of the Medicaid process from start to finish
- Customer Service: met with families to discuss the Medicaid process, give a list of documents needed, discuss assets, completed the 257 and phyiscian form
- Applied for Medicaid thru the Maryland online portal
Accounts Receivable Specialist
Brooke Grove Foundation
11.2021 - 09.2024
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Medicaid Specialist for all Medicaid LTC residents
Business Office Manager
Laurel Lakes Rehab and Nursing
03.2016 - 10.2021
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Medicare, Private Pay and Insurance billing
- All aspects of the Medicaid process from start to finish
- Customer Service: met with families to discuss the Medicaid process, give a list of documents needed, discuss assets, completed the 257 and phyiscian form
- Applied for Medicaid thru the Maryland online portal
Education
High School Diploma -
Stephen Decatur High School
Berlin, MD06-1980
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Customer Service
- Medicaid Specialist
- Billing
Timeline
Business Office Manager
Medical Facilities Of America
10.2024 - 05.2025
Accounts Receivable Specialist
Brooke Grove Foundation
11.2021 - 09.2024
Business Office Manager
Laurel Lakes Rehab and Nursing
03.2016 - 10.2021
High School Diploma -
Stephen Decatur High School
Similar Profiles
Lyndiann AntoineLyndiann Antoine
CNA at Medical Facilities Of AmericaCNA at Medical Facilities Of America
Christopher Thompson-HudsonChristopher Thompson-Hudson
Assistant Director of Nursing at Medical Facilities Of AmericaAssistant Director of Nursing at Medical Facilities Of America
Brooke ThompsonBrooke Thompson
Licensed Nursing Home Administrator at Medical Facilities Of AmericaLicensed Nursing Home Administrator at Medical Facilities Of America
Mark BradleyMark Bradley
Business Office Manager at Elevate Health and RehabilitationBusiness Office Manager at Elevate Health and Rehabilitation
Layna PalmerLayna Palmer
Business Office Manager at Harrison Regent Independent LivingBusiness Office Manager at Harrison Regent Independent Living