Kimberly Miller
Silver Spring
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA
Angel Care Agency
12.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured residents received top-notch assistance within the assisted living environment.
- Medicine reminders
- Assisted getting dressed
- Assisted with arm sling removal and putting it back on
- Help getting patients out of bed/off the couch
- Helping patients into their wheelchair
Customer Service, Returns, Cashier, Order Fulfillment, Receiving, Electrical
Home Depot
12.2015 - 05.2024
- At customer service I help customers find certain products in the store
- I help them locate their orders
- At returns I help the customers return any items that are broken and swap it for a brand new one or ship it back to the vendor that way they can get a brand new one
- As a cashier I check people out quickly, and efficiently I want them to have a great shopping experience that way they can get in and out of the store in less time
- As a order fulfillment associate I grab a phone and go pull orders off of the shelf for the customer and stage the items that they have order in the store or online
- At kids workshop I help pass out hammers and screwdrivers that way the kids can build their special projects after they are done they come up and grab some paint
- Receive inbound calls, schedule appointments, receive inbound calls
- In electrical I help people find the right bulb that they need and help them with the specific electrical needs like bathroom and for their kitchen too or their bathroom
Support Agent
Shiftsmart
12.2023 - 04.2024
- Company Overview: Remote support service
- Problem-solving: Quickly understanding and addressing customer problems
- Communication: Providing information about the organization's products or services, and communicating clearly both verbally and in writing
- Customer satisfaction: Ensuring customers are satisfied with the service they receive
- Remote support service
Cook/Baker
Shef
08.2021 - 12.2022
- Company Overview: Remote meal preparation service
- At Shef I would cook homemade meals for people and I also make desserts as well
- Remote meal preparation service
Sales Advisor
Cds
03.2010 - 12.2015
- As a Sales Advisor I would prepare and demonstrate food and non-food products to Costco club members
- In addition to engaging members and driving sales
- Cooking/baking
Sales Associate
Marshall's
01.2006 - 08.2007
- Worked in a few different departments
- I worked in receiving grabbing merchandise out of the boxes and separate the women's men's and children's clothes
- I have processed shoes I have put size stickers in the shoes I have put hard tags or alarms on shoes that were $19.99 or higher
- I processed handbags I would put alarms on them as well $19.99 and up
- I have worked in the fitting room I have hung the clothes and counted how many items were brought into the fitting room gave the customer the number that they have of the items they are bringing into the fitting room
- I have done markdowns I would go around the clothing aisle to check and see what items would be on sale then I would hang them on a clothing rack and place them all on the clearance side
- I have done inventory I would go around to check on how many items where on the shelf go to the next shelf check how many days I emailed were there checking all of the merchandise
Education
Billing And Coding - Healthcare
Penn Foster College
Scottsdale, AZHigh School Diploma - Culinary arts
Penn Foster
Scottsdale, AZ12.2023
Skills
- English
- Customer service
- Healthcare
- Assisted living
Certification
Food Handler Certification
Timeline
CNA
Angel Care Agency
12.2024 - Current
Support Agent
Shiftsmart
12.2023 - 04.2024
Cook/Baker
Shef
08.2021 - 12.2022
Customer Service, Returns, Cashier, Order Fulfillment, Receiving, Electrical
Home Depot
12.2015 - 05.2024
Sales Advisor
Cds
03.2010 - 12.2015
Sales Associate
Marshall's
01.2006 - 08.2007
High School Diploma - Culinary arts
Penn Foster
Billing And Coding - Healthcare
Penn Foster College
Similar Profiles
Zenetta ShaversZenetta Shavers
Office Administrator at Guardian Angel Home Care AgencyOffice Administrator at Guardian Angel Home Care Agency
Toni MooreToni Moore
Office Manager at Angel to Angel home care LLCOffice Manager at Angel to Angel home care LLC
Marisa DavisMarisa Davis
Support Coordinator at Angel Support Coordination AgencySupport Coordinator at Angel Support Coordination Agency