Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Paul

Middle River

Overview

9
9
years of professional experience
1
1
Certification

Work History

Rehabilitation Specialist

BTST Services
12.2024 - Current
Developed and implemented comprehensive treatment plans tailored to individual client needs.  Collaborated with behavioral health and medical professionals, including therapists, psychiatrists, Child Protective Services (CPS), and primary care doctors to foster integrated care.  De-escalated client situations when symptoms were exacerbated by stressors, ensuring a safe and supportive environment.  Communicated effectively with staff regarding important client issues and concerns, promoting teamwork and coordinated care.  Maintained strict confidentiality of Protected Health Information (PHI) in compliance with relevant regulations.  Participated actively in the development and implementation of treatment plans to enhance client outcomes.  Completed authorization requests for services to facilitate client access to necessary resources.  Supervised staff, providing leadership and support to enhance team effectiveness and improve service delivery.

Rehabilitation Specialist/Program Director

City Wide Behavioral Health
08.2022 - Current

 Developed and implemented comprehensive treatment plans tailored to individual client needs.

 Collaborated with behavioral health and medical professionals, including therapists, psychiatrists, Child Protective Services (CPS), and primary care doctors to foster integrated care.

 De-escalated client situations when symptoms were exacerbated by stressors, ensuring a safe and supportive environment.

 Communicated effectively with staff regarding important client issues and concerns, promoting teamwork and coordinated care.

 Maintained strict confidentiality of Protected Health Information (PHI) in compliance with relevant regulations.

 Participated actively in the development and implementation of treatment plans to enhance client outcomes.

 Assisted with scheduling and completing intake and assessments to ensure efficient onboarding of clients.

 Completed authorization requests for services to facilitate client access to necessary resources.

 Conducted thorough intakes and assessments for all consumers to determine appropriate services.

 Managed PRP payroll processes to ensure accurate and timely compensation for staff.

 Oversaw billing for PRP services, maintaining accuracy and compliance with financial guidelines.

 Supervised staff, providing leadership and support to enhance team effectiveness and improve service delivery.

Rehabilitation Specialist for Adults and Minor PRP

First Choice Counselling Center LLC
07.2020 - 10.2022

Exposed clients to social environments, observed behaviors, and redirected negative behavior through educational activities, leading to significant changes in their social behavior.

 Documented progress notes and monthly summaries for all client visits and interactions.

 Developed and implemented individualized treatment plans tailored to client needs.

 Collaborated with behavioral health and medical professionals, including therapists, psychiatrists, Child Protective Services (CPS), and primary care doctors, to ensure comprehensive care.

 De-escalated client situations when symptoms were exacerbated by stressors, ensuring client safety and well-being.

 Organized and facilitated community activities to enhance client engagement and social integration.

 Communicated effectively with staff regarding important client issues and concerns, promoting a collaborative approach to care.

 Maintained confidentiality of Protected Health Information (PHI) in accordance with regulatory requirements.

 Participated in the development and implementation of treatment plans, contributing to overall client success.

 Assisted clients in maintaining and attending appointments to ensure continuity of care.

 Submitted authorizations to Optum for necessary services, facilitating access to resources and support.

 Assisted with scheduling and completing client intake processes efficiently.

 Supervised staff, providing guidance and support to enhance team performance and client outcomes.

Program Director/ Rehabilitation Specialist

Step By Step of Maryland LLC
07.2020 - 08.2022
Collected and analyzed program data to evaluate effectiveness, identifying problems and implementing changes within guidelines or recommending major adjustments as necessary.  Directed the day-to-day operation and administration of the program in alignment with established goals and objectives; managed program coordination and logistics while preparing necessary reports.  Developed and implemented processes to ensure compliance with standards set by COMAR and CARF, promoting quality service delivery.  Communicated regularly with PRP counselors and clinical supervisors to ensure the completion of clinical documentation and address any barriers to timely submission.  Assisted in creating and implementing administrative deadlines for consumer documentation, monitoring adherence to maintain program standards.  Trained staff on company processes and workflows as needed, enhancing operational efficiency.  Reviewed the weekly consumer schedule to monitor and address show vs. no-show rates, assisting counselors in managing appropriate caseload sizes and addressing barriers to attendance.  Analyzed weekly consumer scheduling for billable and non-billable submissions, facilitating counselors in overcoming submission challenges.  Streamlined communication flow from administration to PRP employees to improve operational effectiveness.  Collaborated with rehabilitation centers and staff to ensure compliance with all activities, ensuring a high standard of service delivery.  Fostered a strong team dynamic through training, ongoing supervision, support, and evaluation of PRP staff, including making disciplinary actions when necessary.  Ensured coordinated delivery of services and support to PRP counselors, evaluating program documentation for timely submission and maintaining constant communication.  Conducted monthly supervisory meetings with counselors to provide guidance and support.  Advised the Program Manager on the development and implementation of rehabilitation services that reflect the current and anticipated needs of the organization.  Built rapport with staff by conducting quarterly meetings and providing essential training each quarter.  Educated direct care staff on delivering rehabilitation services aligned with goals identified in individual rehabilitation plans (IRP).  Ensured that rehabilitation services effectively meet the needs of the individuals served by the program.  Developed and maintained agency direction based on current goals, strategic plans, and policies and procedures.  Assisted in program growth and stability, supporting initiatives for continuous improvement.

Program Mgr. of Adult and Child & Adolescence PRP

Advantage Psychiatric Services LLC
08.2016 - 07.2020

Exposed clients to social environments, observed behaviors, and redirected negative behaviors through educational activities, leading to effective changes in social behavior.

 Advocated for and assisted clients in maintaining entitlements.

 Documented progress notes and monthly summaries for all visits and interactions with clients.

 Developed and implemented individualized treatment plans.

 Collaborated with other behavioral health and medical professionals, including therapists, psychiatrists, Child Protective Services (CPS), and primary care doctors.

 De-escalated client situations when symptoms were exacerbated by stressors.

 Organized and facilitated community activities for clients to promote engagement.

 Communicated with staff about important client issues and concerns, fostering a team-oriented approach to care.

 Maintained confidentiality of Protected Health Information (PHI) in compliance with regulations.

 Assisted clients in maintaining and attending scheduled appointments.

 Supervised Adult On-site/Offsite and Child & Adolescent PRP programs, ensuring quality care and compliance with standards.

 Submitted authorizations to Beacon Health for services, facilitating access to necessary resources.

 Assisted with scheduling and completing client intake processs.

Education

Bachelor of Science - Human Services

Villa Julie College
Owings Mills, MD
05-2007

Skills

  • Behavioral Health: Extensive knowledge and practice in addressing mental health concerns and promoting well-being
  • Supervisory Experience: Proven ability to lead, mentor, and support staff to enhance team performance and service delivery
  • Program Management: Proficient in overseeing program operations, ensuring compliance with standards, and achieving program goals
  • Crisis Intervention: Skilled in de-escalating situations and providing immediate support in high-stress environments
  • Case Management: Expertise in coordinating care and services to meet individual client needs effectively
  • Meeting Facilitation: Strong ability to lead meetings, fostering collaboration and productive discussions among team members

Certification

● Certified Psychiatric Rehabilitation Practitioner 10010490

July 2019- Present

● First Aid/CPR/AED

Timeline

Rehabilitation Specialist

BTST Services
12.2024 - Current

Rehabilitation Specialist/Program Director

City Wide Behavioral Health
08.2022 - Current

Rehabilitation Specialist for Adults and Minor PRP

First Choice Counselling Center LLC
07.2020 - 10.2022

Program Director/ Rehabilitation Specialist

Step By Step of Maryland LLC
07.2020 - 08.2022

Program Mgr. of Adult and Child & Adolescence PRP

Advantage Psychiatric Services LLC
08.2016 - 07.2020

Bachelor of Science - Human Services

Villa Julie College
Kimberly Paul