Kinjal Vihol
Hanover
Summary
Motivated and detail-oriented Healthcare Administration professional currently pursuing a Master's degree in Healthcare Administration at the University of Potomac. Strong leadership and operational management experience gained through 7 years as a Manager at Dunkin' Donuts. Passionate about improving healthcare systems, patient experience, and administrative efficiency. Seeking an internship opportunity to apply my knowledge of healthcare policies, operations, and management principles in a real-world setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Dunkin' Donuts
01.2016 - Current
- Managed daily operations, staff scheduling, and financial performance to ensure efficiency and profitability
- Oversaw hiring, training, and performance evaluations, fostering a productive work environment
- Implemented quality control measures and customer service initiatives to enhance overall satisfaction
- Developed and maintained strong vendor relationships to streamline supply chain operations
- Applied leadership and problem-solving skills in a fast-paced environment, ensuring optimal business performance
Education
Master of Healthcare Administration -
University of Potomac
Falls Church, VA01.2026
Bachelor of Science - International Business
University of Potomac
Falls Church, VA01.2022
Skills
- Healthcare Administration & Policy Knowledge
- Leadership & Team Management
- Healthcare Operations & Compliance
- Patient Experience & Customer Service
- Data Analysis & Reporting
- Budgeting & Financial Management
- Problem-Solving & Critical Thinking
- Strong Communication & Interpersonal Skills
- Marketing
- Conflict resolution
- Verbal and written communication
Certification
- HIPAA Compliance Training (if applicable)
- Healthcare Management Workshops (if applicable)
Internshipgoals
- Gain hands-on experience in healthcare administration within a dynamic healthcare setting.
- Develop expertise in healthcare compliance, operational efficiency, and patient care coordination.
- Contribute to process improvement initiatives and administrative support tasks.
Timeline
Manager
Dunkin' Donuts
01.2016 - Current
Bachelor of Science - International Business
University of Potomac
Master of Healthcare Administration -
University of Potomac
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