Koffi KOUASSI
1214 DARLINGTON ST District Heights
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity Analyst position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Order Taker
Wendy's
08.2015 - 01.2016
- Entered orders into computer system quickly and in proper sequence.
- Checked outgoing orders for accuracy before delivery.
- Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
- Accurately performed cash register operations to process and receive payments and issue change.
- Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
- Welcomed customers and provided quick and attentive service.
Restaurant Server
Corner Bakery Cafe
01.2016 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
Air Security Officer
SCIS Air Security
02.2016 - Current
- Perform cash management duty
- Search carts and all equipment intended to board on the aircrafts
- Search and seal all vehicles intended to reach the aircrafts area
- Record data and keep files of all items that have boarded vehicles or the aircrafts
Reservation (Call Center)
Metro Access
02.2017 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
Shift Supervisor
CVS Pharmacy
01.2018 - 01.2021
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Cultivated professional working relationships with peers and supervisors.
ARTILLERY SECTION CHIEF
US Marine
01.2021 - Current
- Inventoried gear and supervised general use.
- Directly responsible for more than two million dollars worth of equipment and must ensure it is maintained properly. Verify all incoming fire mission data used to confirm target information and guarantee the correct ammunition is being loaded into the weapon.
- Leadership: Supervise and train artillery subordinates and lead them in their jobs.
- Coordination: Coordinate the movement, placement, and use of artillery hardware.
- Fire Direction: Supervise the construction and transmission of fire missions to achieve precise targeting.
- Maintenance: To verify the correct functioning and serviceability of the artillery weapons systems.
- Safety: Establish and adhere to safety measures to avoid risk to life and property.
- Communication: Maintain a good and open communication with other units and the higher level commands.
- Training: Use training exercises to increase the efficiency and readiness of artillerymen.
- Logistics: Handle the supply and replenishment of ammunition and other necessary goods.
Education
Associate of Science - Computer Science
Prince George's Community College
Upper Marlboro, MD01-2021
Skills
- Flexible and adaptable
- Customer relations
- Leadership
- Time management
- Friendly, positive attitude
Accomplishments
- Safely Lead my section through days of fire mission with terrible weather condition ( below zero degree)
- Operational Excellence: control the movement, installation and use of the artillery weapons and equipment to provide accurate and timely fire support for the infantry units.
- Combat Support: providing fire support during combat operations, in suppressing the enemy and protecting friendly forces.
- Maintenance and Safety: guarantee the correct maintenance of the artillery weapons and their availability, and establish and apply safety measures to avoid harm of personnel and material.
Certification
- USMC Lance Corporal Leadership and Ethics
- USMC Corporal Leadership and Ethics
- Security + CompTia
Languages
French
Full Professional
Timeline
ARTILLERY SECTION CHIEF
US Marine
01.2021 - Current
Shift Supervisor
CVS Pharmacy
01.2018 - 01.2021
Reservation (Call Center)
Metro Access
02.2017 - 02.2018
Air Security Officer
SCIS Air Security
02.2016 - Current
Restaurant Server
Corner Bakery Cafe
01.2016 - Current
Order Taker
Wendy's
08.2015 - 01.2016
Associate of Science - Computer Science
Prince George's Community College
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