
Results-oriented Operations and Customer Support Professional with 7 years of experience in logistics, customer service, and technical support. Managed estate transitions, high-volume moves, and identity verification for tech platforms. Demonstrates strong problem-solving and multitasking skills while maintaining professionalism. Proficient in Slack, Airtable, and Microsoft Office, with certifications in Google IT Support and Responsible Alcohol Delivery (VA), focused on efficiency and clear communication.
Post-Harvest Specialist
Regulated Agricultural Processing Facility
September 2025 – Present
Driver's License
Google IT Support Professional Certificate
Completed foundational training in IT support, including troubleshooting, customer service, networking, operating systems, system administration, and security. Gained hands-on experience with tools like Linux, DNS, and command-line interfaces.
Responsible Alcohol Delivery Certification – Virginia
Certified in the safe and legal delivery of alcoholic beverages in compliance with Virginia ABC regulations. Trained in age verification, intoxication recognition, and responsible service practices to ensure public safety and legal compliance.