Kourtney Ferguson
Clinton
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
3
3
years of professional experience
Work History
Sales Lead Manager
Aldo Shoes
Oxon Hill
11.2023 - 01.2025
- Developed and implemented strategies to increase sales volume and profit margins.
- Managed a team of 10+ sales representatives in a fast-paced environment.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Conducted regular training sessions for new and existing sales staff members.
Front Desk Receptionist
Onelifefitness
Clinton MD
03.2022 - 08.2024
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Responded to customer inquiries via phone, email, and in person.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted customers warmly and made them feel welcome.
Cashier
Auntie Anne's Pretzels
Oxon Hill
06.2022 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Science - Cell Biology
Towson University
Baltimore, MD05-2028
High School Diploma -
Dr Henry A Wise Jr
Upper Marlboro, MD05.2024
Skills
- Sales Tracking
- Sales Team Management
- Sales Team Oversight
- Marketing Strategies
Timeline
Sales Lead Manager
Aldo Shoes
11.2023 - 01.2025
Cashier
Auntie Anne's Pretzels
06.2022 - 11.2023
Front Desk Receptionist
Onelifefitness
03.2022 - 08.2024
Bachelor of Science - Cell Biology
Towson University
High School Diploma -
Dr Henry A Wise Jr