KRISSANN BROWN
Edgewood
Summary
Dedicated Medical Assistant with a proven track record of superior performance at individual, team, and organizational levels. Excels in multitasking and prioritizing workloads efficiently under minimal supervision. Recognized for meticulous attention to detail and a strong medical background, complemented by exceptional team-building skills. Eager to contribute expertise in a fast-paced, deadline-driven environment to enhance patient care and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Maryland
07.2024 - 05.2025
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Express Care Urgent Care
10.2023 - 02.2024
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant (PRN)
Upper Chesapeake Orthopedics
09.2023 - 10.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
Cashier
Marshalls
05.2023 - 10.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer service skills by providing efficient and accurate service.
Medical Assistant
Dr Angelo
10.2022 - 03.2023
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately.
- Documented medical data in patient charts, facilitating accurate records.
- Stocked supplies and instruments for examination rooms.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Potomac Physicians
12.2021 - 07.2022
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected and documented patient medical information such as blood pressure and weight.
Phlebotomist
Phyllis Angels Training Center
11.2019 - 08.2020
- Successfully drew blood from patients of all ages and skill levels in a timely manner.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.
Medical Assistant
Podiatry Associates
09.2018 - 11.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Nurse Aide
Certified Home Nursing Solutions
04.2018 - 07.2018
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Cashier
Target
01.2018 - 03.2018
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
Picker Packer
Sephora Warehouse
03.2017 - 06.2017
- Accurately picked, packed and shipped orders in a timely manner.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Identified and located products within warehouse after reading orders.
- Collaborated with other team members to meet production goals on time.
- Adhered to quality standards throughout the picking and packing process.
Inventory Clerk
Military Item Storage
08.2016 - 03.2017
- Responsible for maintaining and updating records.
- Worked with Microsoft Excel.
- Maintained accurate stock records using computerized tracking systems.
- Performed physical inventory counts and reconciled discrepancies with internal records.
- Organized warehouse space for efficient storage and retrieval of items.
- Utilized barcode scanners for data entry into system databases.
Education
HIGH SCHOOL DIPLOMA -
Edgewood High School
CLINICALLY CERTIFIED MEDICAL ASSISTANT - undefined
Fortis Institute
12.2018
PHLEBOTOMY LICENSE - undefined
Certified Home Nursing Solutions
06.2015
Skills
- Procedure facilitation
- Venipuncture proficiency
- Supportive patient services
- Medical office administration
- EMR / EHR
- Specimens collection and processing
- Lab equipment setup
- Administrative support
- Accurate data entry
- Process improvement
- Calendar management
- Document Control
- Microsoft software proficiency
- Epic EMR proficiency
- Intake control
- Patient-focused care
Certification
- Phlebotomy License
- Clinically Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant
University of Maryland
07.2024 - 05.2025
Medical Assistant
Express Care Urgent Care
10.2023 - 02.2024
Medical Assistant (PRN)
Upper Chesapeake Orthopedics
09.2023 - 10.2023
Cashier
Marshalls
05.2023 - 10.2023
Medical Assistant
Dr Angelo
10.2022 - 03.2023
Medical Assistant
Potomac Physicians
12.2021 - 07.2022
Phlebotomist
Phyllis Angels Training Center
11.2019 - 08.2020
Medical Assistant
Podiatry Associates
09.2018 - 11.2018
Nurse Aide
Certified Home Nursing Solutions
04.2018 - 07.2018
Cashier
Target
01.2018 - 03.2018
Picker Packer
Sephora Warehouse
03.2017 - 06.2017
Inventory Clerk
Military Item Storage
08.2016 - 03.2017
CLINICALLY CERTIFIED MEDICAL ASSISTANT - undefined
Fortis Institute
PHLEBOTOMY LICENSE - undefined
Certified Home Nursing Solutions
HIGH SCHOOL DIPLOMA -
Edgewood High School
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