Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KRISSANN BROWN

KRISSANN BROWN

Edgewood

Summary

Dedicated Medical Assistant with a proven track record of superior performance at individual, team, and organizational levels. Excels in multitasking and prioritizing workloads efficiently under minimal supervision. Recognized for meticulous attention to detail and a strong medical background, complemented by exceptional team-building skills. Eager to contribute expertise in a fast-paced, deadline-driven environment to enhance patient care and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

University of Maryland
07.2024 - 05.2025
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Medical Assistant

Express Care Urgent Care
10.2023 - 02.2024
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Medical Assistant (PRN)

Upper Chesapeake Orthopedics
09.2023 - 10.2023
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Oriented and trained new staff on proper procedures and policies.

Cashier

Marshalls
05.2023 - 10.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Developed strong customer service skills by providing efficient and accurate service.

Medical Assistant

Dr Angelo
10.2022 - 03.2023
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately.
  • Documented medical data in patient charts, facilitating accurate records.
  • Stocked supplies and instruments for examination rooms.
  • Prepared lab specimens for diagnostic evaluation.

Medical Assistant

Potomac Physicians
12.2021 - 07.2022
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected and documented patient medical information such as blood pressure and weight.

Phlebotomist

Phyllis Angels Training Center
11.2019 - 08.2020
  • Successfully drew blood from patients of all ages and skill levels in a timely manner.
  • Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Maintained excellent communication skills to provide comfort for patients during the collection process.
  • Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.

Medical Assistant

Podiatry Associates
09.2018 - 11.2018
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Nurse Aide

Certified Home Nursing Solutions
04.2018 - 07.2018
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.

Cashier

Target
01.2018 - 03.2018
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Provided excellent customer service by greeting customers and offering assistance.

Picker Packer

Sephora Warehouse
03.2017 - 06.2017
  • Accurately picked, packed and shipped orders in a timely manner.
  • Picked customer orders, reviewing for correct number and type of product to eliminate errors.
  • Identified and located products within warehouse after reading orders.
  • Collaborated with other team members to meet production goals on time.
  • Adhered to quality standards throughout the picking and packing process.

Inventory Clerk

Military Item Storage
08.2016 - 03.2017
  • Responsible for maintaining and updating records.
  • Worked with Microsoft Excel.
  • Maintained accurate stock records using computerized tracking systems.
  • Performed physical inventory counts and reconciled discrepancies with internal records.
  • Organized warehouse space for efficient storage and retrieval of items.
  • Utilized barcode scanners for data entry into system databases.

Education

HIGH SCHOOL DIPLOMA -

Edgewood High School

CLINICALLY CERTIFIED MEDICAL ASSISTANT - undefined

Fortis Institute
12.2018

PHLEBOTOMY LICENSE - undefined

Certified Home Nursing Solutions
06.2015

Skills

  • Procedure facilitation
  • Venipuncture proficiency
  • Supportive patient services
  • Medical office administration
  • EMR / EHR
  • Specimens collection and processing
  • Lab equipment setup
  • Administrative support
  • Accurate data entry
  • Process improvement
  • Calendar management
  • Document Control
  • Microsoft software proficiency
  • Epic EMR proficiency
  • Intake control
  • Patient-focused care

Certification

  • Phlebotomy License
  • Clinically Certified Medical Assistant
  • CPR Certified

Timeline

Medical Assistant

University of Maryland
07.2024 - 05.2025

Medical Assistant

Express Care Urgent Care
10.2023 - 02.2024

Medical Assistant (PRN)

Upper Chesapeake Orthopedics
09.2023 - 10.2023

Cashier

Marshalls
05.2023 - 10.2023

Medical Assistant

Dr Angelo
10.2022 - 03.2023

Medical Assistant

Potomac Physicians
12.2021 - 07.2022

Phlebotomist

Phyllis Angels Training Center
11.2019 - 08.2020

Medical Assistant

Podiatry Associates
09.2018 - 11.2018

Nurse Aide

Certified Home Nursing Solutions
04.2018 - 07.2018

Cashier

Target
01.2018 - 03.2018

Picker Packer

Sephora Warehouse
03.2017 - 06.2017

Inventory Clerk

Military Item Storage
08.2016 - 03.2017

CLINICALLY CERTIFIED MEDICAL ASSISTANT - undefined

Fortis Institute

PHLEBOTOMY LICENSE - undefined

Certified Home Nursing Solutions

HIGH SCHOOL DIPLOMA -

Edgewood High School
KRISSANN BROWN