Kristi Cabbell
Hollywood
Summary
Dynamic Telehealth Technology Coordinator at MedStar St. Mary's Hospital, adept in remote patient telehealth and effective communication. Proven ability to enhance patient satisfaction through exceptional support and training. Committed to continuous improvement, fostering teamwork, and optimizing telehealth protocols for superior care delivery. Strong problem-solving skills ensure efficient operations in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Telehealth Technology Coordinator
MedStar St. Mary's Hospital
10.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Maintaining tablets and RVMs
- Assisting providers, patients, families with telehealth visits
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Utilized electronic health record systems for accurate documentation and streamlined patient information access.
- Provided training and support to new telehealth staff, fostering a collaborative team environment.
- Assisted in the development of telehealth protocols and procedures, contributing to the overall success of the program.
- Demonstrated adaptability by quickly adjusting to new telehealth technologies and platforms for optimal performance in virtual care settings.
- Delivered exceptional customer service that fostered lasting relationships with both patients and their families throughout their telehealth journey.
Orthopedic Technician
MedStar Orthopedic Institute
05.2013 - 10.2022
- Assisted in preparing and applying orthopedic casts and splints for patient treatment.
- Maintained inventory of medical supplies, ensuring availability for procedures.
- Collaborated with healthcare professionals to optimize patient care plans.
- Educated patients on post-treatment care and rehabilitation exercises.
- Trained new staff on proper casting techniques and equipment usage.
- Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.
- Strengthened teamwork and collaboration among clinic staff by actively participating in meetings, sharing knowledge, and providing constructive feedback.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Provided compassionate support to patients during difficult times, addressing concerns related to their injuries or treatments in a professional manner.
- Increased patient satisfaction with thorough post-operative care instructions, ensuring proper healing and recovery.
- Supported physicians in providing high-quality care by accurately measuring, fitting, and adjusting orthopedic appliances as needed.
- Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Education
La Plata Highschool
La Plata06-2005
Skills
- HIPAA compliance
- Remote patient monitoring
- Patient communication
- Appointment scheduling
- Relational database management
- Resource utilization
- Physician collaboration
- Telephone consultations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Telehealth Technology Coordinator
MedStar St. Mary's Hospital
10.2022 - Current
Orthopedic Technician
MedStar Orthopedic Institute
05.2013 - 10.2022
La Plata Highschool
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