KRISTIA ALSTON
Baltimore
Summary
Detail-oriented operations and compliance professional with over three years of experience interpreting complex policies and regulations in high-volume environments. Demonstrated ability to analyze requirements, exercise independent judgment, maintain audit-ready documentation, and safeguard sensitive information. Recognized for accuracy, risk mitigation, and effective stakeholder communication in support of organizational objectives.
Overview
5
5
years of professional experience
Work History
Legal Administrative Specialist (Benefits Authorizer)
SOCIAL SECURITY ADMINISTRATION
01.2023 - Current
- Analyze and apply complex federal policies and regulatory requirements to render eligibility and authorization determinations.
- Exercise independent judgment when reviewing documentation, validating criteria, and approving or denying actions.
- Maintain strict compliance with internal controls, quality assurance standards, and audit requirements.
- Prepare detailed, defensible documentation supporting policy-based determinations.
- Manage high-volume caseloads while ensuring accuracy, timeliness, and confidentiality of sensitive information.
Modification Specialist
BALTIMORE CITY OFFICE OF CHILD SUPPORT SERVICES
05.2022 - 01.2023
- Conducted comprehensive analysis of financial and legal documentation to support case determinations.
- Ensured compliance with federal and state regulations, procedural standards, and documentation requirements.
- Prepared formal documentation for administrative and legal proceedings.
- Maintained accurate electronic records within automated case management systems.
Online Grocery Associate
WALMART
11.2020 - 05.2022
- Verified order accuracy and upheld quality standards in a fast-paced operational environment.
- Maintained efficiency and attention to detail while meeting strict deadlines.
- Collaborated with team members to support operational and service objectives.
Education
MBA - Human Resources Management
University of Maryland Global Campus
Adelphi, MD03-2026
Bachelor of Science - Social Work
Central Washington University
Ellensburg, WA06-2021
Skills
- Regulatory Compliance
- Policy Interpretation
- Records Management
- Electronic Filing Systems
- Document Review & Analysis
- Legal Writing
- Investigation & Fact Finding
- Critical Thinking
- Problem-Solving
- Professional Communication
- Problem-solving
- Multitasking Abilities
Timeline
Legal Administrative Specialist (Benefits Authorizer)
SOCIAL SECURITY ADMINISTRATION
01.2023 - Current
Modification Specialist
BALTIMORE CITY OFFICE OF CHILD SUPPORT SERVICES
05.2022 - 01.2023
Online Grocery Associate
WALMART
11.2020 - 05.2022
Bachelor of Science - Social Work
Central Washington University
MBA - Human Resources Management
University of Maryland Global Campus