Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kristina Ward

Baltimore

Summary

Professional in dialysis care with proven ability to ensure safe and effective treatments. Strong focus on team collaboration and achieving optimal patient outcomes. Skilled in operating dialysis equipment, monitoring patient responses, and maintaining sterile environments. Adaptable and reliable, prepared to meet evolving needs of both patients and healthcare teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Dialysis Technician-CCHT

Healthcare Support Staffing
07.2023 - Current
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
  • Improved patient outcomes by carefully monitoring and adjusting dialysis treatment parameters.
  • Contributed to a supportive work environment by assisting colleagues with tasks as needed and sharing best practices.
  • Developed strong relationships with patients, earning their trust through consistent professionalism and genuine empathy.
  • Maintained a high level of professionalism at all times, upholding the highest standards of patient care and confidentiality.

Dialysis Technician CCHT

Davita
09.2017 - 07.2023


  • Assess patients before, during, and after dialysis to track conditions and responses to treatment.
  • Observe patients to recognize complications and respond with appropriate interventions.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Educate patients and offered emotional support to improve comfort level, compliance and outcomes.
  • Assist with clinical operational procedures to improve patient health and minimize hospitalizations and missed treatments.
  • Collaborates with Doctors in order to improve the patient experience, deliver better patient outcome and prevent errors.
  • Overseeing Transplant Labs for Patients
  • Manage day to day operations.

Sales Manager

Rent-a-Center
07.2016 - 09.2017
  • Engaged customers to quickly identify needs, negotiate contracts and close sales.
  • Cultivated customer satisfaction by conducting follow-up phone calls and on-site visits.
  • Worked closely with all sales personnel to assist with routine sales and handle advanced issues.
  • Explained product features and demonstrated operation to educate customers and close sales.
  • Restored satisfaction by quickly resolving customer complaints with acknowledgement and tactful communication.

Credit Manager

Rent-a-Center
05.2015 - 07.2016
  • Reviewed collection reports regularly to determine status of collections and amounts of outstanding balances and formulate effective strategies to bring numbers back in line with targets.
  • Helped customers with financial problems using relationship-based approach.
  • Maintain accurate records of customer account activity to include both current and past due accounts.
  • Create strategies to expand existing customer base, while working to achieve 6% past due accounts by end of week.

Restaurant Associate/Prep Cook

Charlestown Retirement Community
03.2007 - 10.2014
  • Work and communicate effectively with a culinary team that strives to ensure a pleasant dining experience.
  • Maintain an organized and sanitized work station.
  • Set up and performed initial prep work for breakfast, lunch, dinner, and catering events.
  • Follow and maintain proper temperature guidelines.
  • Effective time management as to anticipate orders during peak service hours to assure timely service and minimize waste.

Education

High School Diploma -

Western School of Technology and Environmental Science
Catonsville, MD
06.2007

Associate in Arts (A.A.) - General Studies

CCBC Catonsville
Catonsville, MD
06.2011

Skills

  • Effective communication
  • Organizational skills
  • Time management
  • Vascular Access management
  • Team collaboration
  • Integrity
  • Prioritization
  • Multitasking
  • Problem solving
  • Critical thinking
  • Pediatric dialysis

Certification

  • Certified Clinical Hemodialysis Technician (CCHT), 1134407813
  • Certified Nursing Assistant-Dialysis Technician (CNA-DT), A00173160
  • Basic Life Support (BLS), 00KL8B3

Languages

Spanish
Limited Working

Timeline

Dialysis Technician-CCHT

Healthcare Support Staffing
07.2023 - Current

Dialysis Technician CCHT

Davita
09.2017 - 07.2023

Sales Manager

Rent-a-Center
07.2016 - 09.2017

Credit Manager

Rent-a-Center
05.2015 - 07.2016

Restaurant Associate/Prep Cook

Charlestown Retirement Community
03.2007 - 10.2014

Associate in Arts (A.A.) - General Studies

CCBC Catonsville

High School Diploma -

Western School of Technology and Environmental Science

Similar Profiles

CREATE PROFILE
Kristina Ward