Dedicated Server with strong customer service and guest engagement skills. Enhanced dining experiences through menu assistance and prompt complaint resolution. Committed to maintaining high service standards while training new team members.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Olive Garden
Frederick, MD
01.2026 - Current
Assisted guests with menu selections and special requests to enhance dining experience.
Processed customer payments efficiently, ensuring a smooth checkout experience.
Adapted quickly to changes in menu items and special promotions, enhancing team flexibility.
Trained new servers on restaurant policies and best practices for customer engagement.
Resolved guest complaints promptly, contributing to positive dining atmosphere and repeat business.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Au Pair
CulturalCare Au Pair
Malvern, PA
10.2023 - 10.2024
Assisted children with daily routines, enhancing their independence and confidence.
Coordinated educational activities that promoted cultural exchange and language skills.
Managed household tasks, ensuring a clean and organized environment for the family.
Developed engaging playtime activities tailored to children's interests and developmental needs.
Communicated effectively with parents regarding children's progress and behavior.
Au Pair
CulturalCare Au Pair
Craig, CO
10.2022 - 10.2023
Adapted to diverse family dynamics, fostering positive relationships with all household members.
Supported children's homework and study sessions, reinforcing academic concepts at home.
Organized recreational outings that encouraged social interaction and community involvement.
Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.