Kristy Crawford
New Market
Overview
11
11
years of professional experience
Work History
Care Manager
Self-employed
New Market
08.2020 - Current
- Provided care and support for elderly individuals with disabilities.
- Facilitated communication between clients and families.
- Monitored client progress and adjusted care strategies as necessary.
- Facilitated the coordination of appointments and transportation as needed.
- Provided quality household and pet care as needed.
Volunteer Supervisor
Frederick County Mental Health Association
Frederick
08.2024 - 03.2025
- Coordinated volunteer recruitment, onboarding, and training for mental health program.
- Managed volunteer schedules and progress to ensure adequate services for clients.
- Facilitated regular meetings with staff and government agency to discuss program developments and feedback.
- Encouraged collaboration between staff and clientele to ensure productive relationship.
- Attended court hearings and maintained accurate records of activities and results.
Case Manager
Optimal Healthcare
Frederick
01.2020 - 08.2020
- Provided care, support, and resources for individuals with disabilities.
- Coordinated patient care plans with clients, agencies, and managers.
- Developed and maintained comprehensive case files for ongoing management.
- Provided resources and referrals to support clients' health and well being.
- Educated clients on available services and the benefits of engagement.
Case Manager
Potomac Case Management Services
Frederick
02.2018 - 08.2020
- Assessed patients' eligibility for services and resources.
- Coordinated care plans and schedules to meet patients' needs effectively.
- Communicated and collaborated with providers to ensure comprehensive care delivery.
- Monitored client progress through regular follow-up with contacts.
- Maintained accurate case records and documentation according to agency and government guideline.
Case Manager
Way Station
Frederick
06.2015 - 02.2018
- Provided case management services for adolescents with disabilities, including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Advocated for patient rights and ensured access to necessary services.
- Educated clients on available services and resources within the community.
Education
Graduate Certificate - Counseling
University of Maryland, College Park
College Park, MD09-2015
Skills
- Care planning
- Client advocacy
- Case documentation
- Resource coordination
- Progress monitoring
- Needs assessment
- Community resource management
- Volunteer management
- Team collaboration
- Effective communication
- Conflict resolution
- Problem solving
- Interpersonal skills
- Patient & family support
- Service coordination
- Treatment management
- Program management
- Clinical documentation
- Case assessments
- Client assessment
- Referral management
- Heartsaver first aid CPR AED (first aid CPR AED)
- Crisis management
- Professionalism
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Featured Articles
- 13 Reminders To Have Faith in Yourself, 05/15/24
- 12 Quotes on Staying Flexible and Open Minded, 05/22/24
Inspirations
- Every individual matters. Every individual has a role to play., Jane Goodall, 03/03/25
- Muddy water is best cleared by leaving it alone., Alan Watts, 03/03/25
- You can't live a perfect day without doing something for someone who will never be able to repay you., John Wooden, 03/03/25
Timeline
Volunteer Supervisor
Frederick County Mental Health Association
08.2024 - 03.2025
Care Manager
Self-employed
08.2020 - Current
Case Manager
Optimal Healthcare
01.2020 - 08.2020
Case Manager
Potomac Case Management Services
02.2018 - 08.2020
Case Manager
Way Station
06.2015 - 02.2018
Graduate Certificate - Counseling
University of Maryland, College Park