Krystal Mier
Havre de Grace
Summary
Dynamic Office Management and Administration Professional with a proven track record in enhancing productivity, efficiency, and service quality across diverse environments. Recognized for reliability and ethical standards, combining advanced organizational and technical skills with strong business acumen to drive operational success. Adept at collaborating with cross-functional teams to achieve service excellence while demonstrating natural leadership abilities and team-building expertise. A history of process improvement initiatives consistently leads to increased team efficiency and effectiveness in office settings.
Overview
7
7
years of professional experience
Work History
Office Coordinator
Ryder
07.2025 - Current
- Accounts payable and payroll coordinator.
- Manage warehouse supply inventory and order supplies as needed.
- Create purchase orders and process goods receipt on delivered items.
- Process invoices and track/ balance ledger.
- Payroll coordinator for facility with 200+ employees.
- Use TimeCo and VNDLY to create new hire profiles, work orders, verify time cards, add holiday/ sick/ PTO hours, convert temporary associates to full time Ryder once minimum work hours have been reached, set profiles to historical after termination, and verify wage rates and shift differentials.
- Point of contact for local temp agencies.
- Communicate with local temp agencies regarding open positions, testing/ interview dates, job offers, orientation schedules, disciplinary action, and terminations through ending temporary assignments.
Store Manager/Multi-Unit Manager
American Eagle Outfitters
10.2022 - 07.2025
- Responsible for all area of the store including, but not limited to, customer service, merchandising, inventory, operations, and talent.
- Credit and Loyalty District Impact Leader. Set performance expectations for employees and implemented improvement plans to reach targets.
- Promoted team-oriented culture with common sales, service and productivity goals.
- Delegated assignments to meet coverage needs and maintain store standards.
- Directed and maintained store merchandising standards to present organized and engaging in-store experience.
- Interacted with customers on sales floor to build rapport and offer product expertise.
- Recruited, interviewed and hired new employees based on strengths, preparedness and work experience.
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses.
- Oversaw daily operations to ensure efficiency and productivity in the workplace.
- (Previous SM experience at other companies from 2006-2018).
Office Coordinator/ Accounts Payable
Ryder
07.2021 - 07.2022
- Efficiently process vendor invoices and maintain up to date system.
- Open and assign new vendor accounts.
- Coordinate approval processes of all accounts payable invoices.
- Monthly reconciliation of ledger.
- Responsible for all warehouse non-inventory including weekly supply counts and monthly ordering.
- Point of contact for temp agencies.
Inbound Lead/trainer
Kuehne + Nagel
08.2018 - 07.2021
- Part of Kaizen team for warehouse improvements.
- Created engaging learning materials such as manuals, online modules, and quizzes.
- Led orientations for new hires introducing them to company culture, policies, and expectations.
- Coordinated with department managers to schedule training sessions without disrupting work flow.
- Facilitated interactive workshops on various topics including customer service and teamwork.
- Part of KN Care team for warehouse morale improvements.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
Skills
- Accounts payable expertise
- Balancing accounts
- Recordkeeping skills
- Payroll auditing
- Weekly payroll processing
- Recruitment support
- Organizational skills
- Supplies inventory management
- Creating purchase orders
- Front office management
Timeline
Office Coordinator
Ryder
07.2025 - Current
Store Manager/Multi-Unit Manager
American Eagle Outfitters
10.2022 - 07.2025
Office Coordinator/ Accounts Payable
Ryder
07.2021 - 07.2022
Inbound Lead/trainer
Kuehne + Nagel
08.2018 - 07.2021