Krystal Rodgers

• Assisted clients in selecting appropriate health insurance plans based on needs.
• Educated customers on coverage options and benefits of various policies.
• Processed applications and maintained accurate client records in company database.

• Developed and maintained a portfolio of hundreds of clients providing them with comprehensive health insurance solutions.

• Assessed client eligibility for government sponsored health insurance programs.

• Used a high performance, predictive dialer software. This software is designed for high-volume inbound and outbound calls.

• Explained complex healthcare concepts to customers in an easy-to-understand way.
• Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
• Assisted members to enhance current plans with supplemental benefits to boost sales.

• Provided excellent customer service to enhance dining experiences.
• Managed table assignments and ensured timely service for guests.
• Collaborated with kitchen staff to deliver accurate food orders.
• Assisted in training new staff on restaurant procedures and menu knowledge.
• Processed payments and handled cash transactions efficiently.
• Developed positive relationships with regular customers through friendly conversation.
• Responded promptly to guest inquiries and resolved issues effectively.