Krystina James
Elkton
Summary
Motivated and professional individual with a unique blend of experience in Esthetics , Customer Service, and Community support. Skilled in interpersonal communication, Time Management, and task prioritization. Committed to delivering exceptional service and fostering supportive, professional environments for all clients and guests.
Overview
1
1
year of post-secondary education
Work History
Host
Bertuccis Italian Restaurant
Newark
01.2026 - Current
- Welcome and greet guests in a friendly and professional manner
- Provide excellent customer service and create a welcoming dining experience for all guests
- Seated guests efficiently, optimizing server sections and seating charts for smooth service flow
- Coordinated reservations and planned seating arrangements to enhance guest experience
- Communicate effectively with servers, kitchen staff, and management to support smooth restaurant operations
- Ran food and assisted servers, ensuring timely service and guest satisfaction
- Buss, sanitize, and reset tables to maintain cleanliness and flow of service
- Maintain a clean, organized, and professional work environment
- Prepare and stock host stand and dining areas for the following day
Community Work Volunteer
Wellness center for pregnant and Parenting woman
3901 Philadelphia pike
03.2026 - 03.2026
- Volunteered at a women’s shelter, delivering compassionate customer care and personalized skincare consultations to empower residents.
- Engaged in conversations focused on self-care, confidence, and personal goals, fostering a welcoming and supportive environment.
- Supported clients during prenatal and postnatal consultations to enhance their wellbeing and confidence.
- Performed relaxing hand, arm, and scalp massages to promote comfort and wellness
- Recommended skincare products based on individual needs and concerns
- Distributed complimentary product samples and promotional service cards to encourage continued self-care and future spa visits
- Maintained a welcoming environment for families visiting the wellness center.
Education
Licensed/ Esthetician - Esthetician
Dawn Career Institute
Newark, DE 09.2025 - 05.2026
Glasgow High School
Newark, DESkills
- Customer service
- Client relationship management
- Strong interpersonal and communication skills
- Verbal and written communication
- Event planning assistance
- Time management
- Task prioritization
- Problem resolution
- Up-selling techniques
- Sales strategies
- Detail-oriented
- Workflow optimization
- Professional appearance
- Server support
Timeline
Community Work Volunteer
Wellness center for pregnant and Parenting woman
03.2026 - 03.2026
Host
Bertuccis Italian Restaurant
01.2026 - Current
Licensed/ Esthetician - Esthetician
Dawn Career Institute
09.2025 - 05.2026
Glasgow High School