Kwanza Johnson

• Provided comprehensive postpartum care for mothers and newborns, including assessment, monitoring, and education following delivery and NICU discharge
• Conducted detailed clinical assessments to identify complications such as hypertension, infection, and postpartum warning signs; escalated care appropriately
• Educated patients and families on postpartum recovery, breastfeeding, newborn care, and medication management, enhancing understanding and adherence to care plans
• Collaborated with interdisciplinary teams, including OB providers, pediatricians, lactation consultants, and social services, to ensure seamless continuity of care for mothers and newborns
• Performed newborn assessments, screenings (TcB, PKU), and administered medications and vaccinations
• Delivered culturally-sensitive, patient-centered care to diverse populations, improving patient engagement and understanding
• Supported patients with complex medical and social needs by connecting them with appropriate hospital and community resources, facilitating access to comprehensive care

• Assessed and monitored postpartum mothers and newborns, identifying complications and coordinating timely interventions to enhance patient safety
• Supported discharge planning and ensured readiness for transition home, including high-risk patients
• Collaborated with multidisciplinary teams to ensure coordinated, high-quality care for mothers and newborns
• Educated mothers on breastfeeding, postpartum recovery, and newborn development, promoting positive health outcomes
• Documented clinical findings and communicated changes in patient status to providers

• Developed and implemented effective care plans in fast-paced, high-acuity settings to address urgent patient needs
• Collaborated with interdisciplinary teams to ensure seamless, coordinated care delivery for optimal patient outcomes
• Conducted comprehensive physical and psychosocial assessments, ensuring tailored care for diverse patient populations
• Maintained accurate electronic documentation to support continuity of care

· Supported complex organizations for over 20 years through coordination, communication, documentation, and program management to enhance operational efficiency

· Navigated systems and managed confidential information while supporting diverse populations to ensure compliance and accessibility

· Leveraged strong organizational, leadership, and communication skills in nurse navigation and care coordination roles to improve patient experience