Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kya Mahasin-Stradford

Baltimore

Summary

Dedicated and hardworking professional with 4+ years’ experience handling purchase transactions, stock merchandising, and providing excellent customer service. Highly organized, proactive, and punctual. Superior interpersonal skills and works well within team settings. Excellent oral and written communication, listening, and time management skills, strong attention to detail, and superior work ethic. A highly motivated employee with a desire to take on new challenges.

Overview

4
4
years of professional experience

Work History

IEP Aide

Baltimore Public Schools /Eaglewings Agency
12.2024 - Current
  • Observed and monitored children's activities.
  • Offered caring companionship and emotional support for these students with autism and other developmental issues.
  • Facilitated recreational activities tailored to individual student interests, promoting social engagement and mental stimulation.
  • Offered help among teachers and paraprofessionals ensuring students have upmost support.

Shift Lead

CFG Bank Arena, Oak View Group Hospitality
07.2024 - Current
  • Customer Service, Greeted customers and answered their questions about the arena’s products and services
  • Leads teamwork and provided supervision throughout the shift
  • Handles Inventory and communication with supervisors and warehouse
  • Deals with customers who request for management assistance

Head Cashier/Crew Member

Cava
02.2023 - 08.2023
  • Provided detailed menu information, managed cash operations, and maintained kitchen supplies for enhanced dining experience
  • Resolved customer and operational issues, expedited orders, and fostered positive guest relationships
  • Regular employee/facility maintenance; cleaning and keeping orderly conduct between customers and staff

Cashier

Food Lion
04.2022 - 05.2023
  • Operated cash register efficiently and accurately, processed cash, check, credit card, gift card, or automatic debit payments, and provided excellent customer service while promoting loyalty programs to increase sales potential

Crew Member

Jersey Mike’s Subs
06.2021 - 11.2022
  • Prepared food items according to established recipes and quality standards
  • Handled cash transactions with accuracy and efficiency, including daily bank deposits
  • Conducted regular stock inventories to ensure adequate supplies for daily operations

Education

Bachelor Of Business Administration - Business Management

Morgan State University
Baltimore, MD

Skills

  • Great Customer Service
  • Money Handling
  • Guest Engagement
  • Communication
  • Organization
  • Shift Leader
  • Strategic thinking
  • Adaptive

Timeline

IEP Aide

Baltimore Public Schools /Eaglewings Agency
12.2024 - Current

Shift Lead

CFG Bank Arena, Oak View Group Hospitality
07.2024 - Current

Head Cashier/Crew Member

Cava
02.2023 - 08.2023

Cashier

Food Lion
04.2022 - 05.2023

Crew Member

Jersey Mike’s Subs
06.2021 - 11.2022

Bachelor Of Business Administration - Business Management

Morgan State University
Kya Mahasin-Stradford