Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyla Banks

Waldorf,MD

Summary

Dynamic professional while excelling in customer service and team leadership. Enhanced operational efficiency through strategic thinking and conflict resolution, fostering a collaborative environment. Committed to driving customer satisfaction and optimizing resource allocation for improved business outcomes.

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Monro Muffler Brake & Service
05.2025 - 10.2025
  • Assisted in daily operations to ensure efficient workflow and task completion.
  • Collaborated with team members to identify areas for process improvement and efficiency gains.
  • Helped coordinate team schedules to optimize resource allocation and productivity.
  • Participated in customer service initiatives to enhance client satisfaction and retention.
  • Developed strong working relationships with staff, fostering a positive work environment.

Associate

Victoria's Secret & PINK
09.2024 - 01.2025
  • Collaborated with colleagues to streamline communication, enhancing overall team efficiency and responsiveness.
  • Maintained organized documentation of project-related materials, facilitating easy access for team members.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Education

Bachelor of Arts - Entrepreneurship

Jackson State University
Jackson, MS
05-2027

High School Diploma -

North Point High School
Waldorf, MD
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Conflict resolution
  • Business administration
  • Schedule oversight
  • Strategic thinking
  • Team collaboration

Timeline

Assistant Manager

Monro Muffler Brake & Service
05.2025 - 10.2025

Associate

Victoria's Secret & PINK
09.2024 - 01.2025

Bachelor of Arts - Entrepreneurship

Jackson State University

High School Diploma -

North Point High School
Kyla Banks