Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Guardian Home Solutions
Baltimore, MD
05.2025 - Current
Coordinated office operations, improving workflow efficiency and communication among departments.
Managed scheduling and calendar for executives, ensuring timely appointments and optimal time management.
Streamlined document management systems, increasing accessibility and reducing retrieval times for team members.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Managed over 100 client files
Performance Coach
Power Train Sports & Fitness
Chambersburg, PA
06.2024 - 05.2025
Designed and implemented individualized training programs focused on injury prevention and functional health
Monitored client performance, adapting programs based on physical condition and health needs
Provided ongoing support, motivation, and education to improve client well-being and physical outcomes
Developed strong communication and interpersonal skills through consistent client interaction
Maintained a positive, structured, and supportive environment for diverse populations
Implemented nutrition strategies to optimize energy levels and overall health of clients.
Developed training programs, preparation protocols and special promotional events.
Front Desk Fitness Attendant
Penn State Harrisburg
Harrisburg, PA
03.2021 - 06.2022
Conducted regular checks and provided guidance on correct equipment usage to ensure patron safety.
Delivered comprehensive training on correct exercise techniques and injury prevention to promote overall wellness.
Managed maintenance of cleanliness and organization within facility to comply with health and safety regulations.
Managed customer interactions and provided timely assistance in a dynamic, fast-paced setting.
Conducted training for new members, focusing on equipment handling and safety protocol compliance to enhance workplace safety.
Physical Therapy Intern
Evolution Physical Therapy & Fitness
Costa Mesa, CA
05.2019 - 04.2020
Supported patient readiness for therapeutic interventions and rehabilitation activities to enhance recovery.
Facilitated patient adherence to prescribed exercises, mobility training, and recovery protocols.
Assessed and documented patient progress, emphasizing improvements in movement endurance and overall functionality.
Executed heat therapy applications and provided assistance with therapeutic equipment to optimize treatment outcomes.
Ensured maintenance of a clean, sterile, and safe clinical environment in compliance with healthcare standards.
Educated patients on proper exercise techniques and recovery strategies, ensuring adherence to rehabilitation protocols.
Fostered connections with patients, facilitating holistic recovery by addressing physical and emotional well-being.
Education
Bachelor of Science - Exercise Science
Shippensburg University
Shippensburg
05.2025
Bachelor of Science - Kinesiology
Penn State Harrisburg
Harrisburg, PA
Skills
Knowledge of human anatomy
Knowledge of physiology
Knowledge of biomechanics
Patient interaction and support
Injury prevention and rehabilitation principles
Vital communication and interpersonal skills
Time management
Adaptability in high-demand environments
Customer service
Office administration
Customer and client relations
Documentation and recordkeeping
Leadership And Extracurriculars
Collegiate Track & Field Athlete (Heptathlon)
PSAC Championship Team Member (2023 Indoor, 2024 Outdoor)
Women's Outdoor Track MVP (2021-2022)
Volunteer Coach, Angel City Sports (adaptive athletes)