Laila Owrangi-Perez
Rockville
Summary
Resourceful and dedicated university student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.
Overview
4
4
years of professional experience
Work History
Server
Kisco Senior Living
Gaithersburg, MD
05.2025 - 02.2026
- Delivered attentive dining service to senior residents, accommodating special dietary needs and preferences.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Coordinated meal service and seating to ensure timely delivery and a positive dining experience.
Receptionist
Inspire Nail Bar
Olney
06.2023 - 09.2023
- Answered incoming calls in a timely and professional manner
- Answered customer questions and reported issues in person or by phone
- Helped customers select products that best fit their needs
- Handles cash, credit card, and check payments
- Schedules and coordinated meeting and appointments for staff and clients
Employee
Bubble n’ Berry
Olney
10.2021 - 03.2022
- Processed payments and cash transactions accurately and in a timely manner
- Followed all health and safety regulations to ensure a safe and sanitary work environment
- Prepared food items according to company standards
Education
International Baccalaureate -
Springbrook High School
Silver Spring, MD06-2024
Bachelor of Arts - Psychology
St. John's University
Jamaica, New York, NY06-2028
Skills
- Bilingual
- Excellent Customer Service Skills
- Strong Organizational skills
- Hospitality service expertise
- Excellent Time Management
- Adaptability
LANGUAGES
English
Spanish
Timeline
Server
Kisco Senior Living
05.2025 - 02.2026
Receptionist
Inspire Nail Bar
06.2023 - 09.2023
Employee
Bubble n’ Berry
10.2021 - 03.2022
International Baccalaureate -
Springbrook High School
Bachelor of Arts - Psychology
St. John's University