Laine Rogers
Annapolis
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, cleanliness,and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
5
5
years of professional experience
Work History
Fast Food Worker
Papa John's Pizza
Annapolis
08.2024 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and. swept floors to provide clean and welcoming environment.
- Trained new employees on job duties and safe operation of kitchen equipment.
Retail Sales Associate
American Eagle Outfitters, Inc
Annapolis
12.2022 - 11.2024
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
Lifegaurd
Ace Aquatics
05.2020 - 09.2021
- Patrolled to identify anyone needing assistance and offered immediate care.
- Monitored swimmers to ensure safety in the pool area.
- Used training and medical supplies to examine injured people and administer first aid.
Education
Some College (No Degree) - Transfer Studies
AACC
Arnold, MDSkills
- Customer service
- Problem solving
- Effective communication
- Cleanliness
- Washroom servicing
- Laundry
Languages
ASL
Limited
Timeline
Fast Food Worker
Papa John's Pizza
08.2024 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
12.2022 - 11.2024
Lifegaurd
Ace Aquatics
05.2020 - 09.2021
Some College (No Degree) - Transfer Studies
AACC
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