LaKisha Clayborn
Hyattsville
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
5
5
years of professional experience
2008
2008
years of post-secondary education
Work History
Customer Service Sales Representative
Royal Farms
Laurel
07.2024 - 01.2025
- Maintained store cleanliness and organized product displays.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to meet customer needs promptly.
- Monitored inventory levels and restocked shelves as needed.
Server
Denny's Restaurants Franchise Association
Laurel
12.2022 - 11.2024
- Provided friendly and efficient service to all restaurant guests.
- Took accurate orders and ensured timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to facilitate smooth meal preparation and service.
- Handled guest inquiries and resolved issues to enhance dining experiences.
- Followed health and safety guidelines to ensure a clean, safe environment for patrons.
Crew Member
Burger King
Brentwood
03.2020 - 10.2021
- Prepared customer orders accurately and efficiently during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely while following food safety guidelines.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Managed cash register transactions while ensuring accurate cash handling.
- Collaborated with team to ensure smooth operation during busy shifts.
- Followed inventory procedures to restock supplies as needed throughout the day.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Messick Adult Education Center
Memphis , TNSkills
- Customer service
- Inventory management
- Sales techniques
- Visual merchandising
- Team collaboration
- Effective communication
- Product knowledge
- Conflict resolution
- Networking skills
Timeline
Customer Service Sales Representative
Royal Farms
07.2024 - 01.2025
Server
Denny's Restaurants Franchise Association
12.2022 - 11.2024
Crew Member
Burger King
03.2020 - 10.2021
Messick Adult Education Center