Lamumba Howard Jr.
White Plains
Summary
Dynamic professional with extensive experience in event coordination and customer service at Ace Parking. Proven track record of enhancing guest satisfaction through effective conflict resolution and operations management. Skilled in inventory management and team collaboration, consistently delivering exceptional results in high-pressure environments. Proficient in Adobe Creative Suite for visual storytelling.
Overview
4
4
years of professional experience
Work History
Valet Captain
Ace Parking
Richmond
01.2026 - Current
- Executed timely vehicle retrievals to boost guest satisfaction.
- Resolved guest inquiries and concerns with professionalism to ensure positive experiences.
- Delivered customer service by answering questions and providing directions to enhance guest convenience.
- Coordinated parking logistics during peak hours to maximize space utilization.
- Ensured compliance with company policies and local regulations in operations.
- Assisted with opening and closing duties, including setting up signage, barricades.
Operations & Food & Beverage
Henrico sports & Event center
Richmond
03.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Took orders and communicated effectively with kitchen staff for timely service.
- Monitored inventory levels of food items and communicated needs for restocking to the management team.
- Set up the venue for big events such as the A10 Women's Basketball Championships, Big Shots AAU tournaments, & Volleyball tournaments
- Collaborated with diverse coworkers to achieve team goals and resolve product and service issues.
- Fostered strong working relationships with colleagues through consistent and clear communication.
Security
Private company at Constitution Hall
Washington
06.2023 - Current
- Effectively enforce building rules to ensure events run smoothly.
- Control crowds and check bags to ensure safety at the event.
- Experience working at concerts, graduations, and comedy shows.
- Provided security details for comedians such as Katt Williams, Kevin Hart, & Ellen
Security
Contemporary Services Corporation (CSC)
01.2023 - 11.2025
- Effectively enforce the CSC rules during events so that it can go smoothly.
- Control crowds and check bags to ensure safety at the event.
- Experience working concerts such as Broccoli Fest, Luke Combs, & Janet jackson in Washington, DC.
- Experience working football games for the Washington Commanders and University of Maryland & basketball games for the Washington Wizards and University of Maryland.
To-Go cashier/Host
Famous Daves
Waldorf
06.2023 - 07.2024
- Guided customers through menu options to assist with their selections.
- Communicated with customers to ensure satisfaction with their experience.
- Collaborated with team members to efficiently prepare and deliver customer orders.
- Cleaned and arranged tables in dining area for future customers.
CAMP COUNSELOR
Flag star
Alexandria
05.2022 - 08.2022
- Enforced camp safety guidelines, ensuring a safe environment and addressing infractions appropriately.
- Provided guidance during group and camp-wide activities to enhance participant engagement.
- Explained rules and safety procedures to participants in recreational activities and demonstrated the use of materials and equipment.
- Organized, led, and promoted interest in recreational activities.
- Communicated with parents to foster trust and provide clarity on camp policies and activities.
- Supervised and coordinated staff activities, including training and assigning duties to enhance team effectiveness.
Freelance Photographer
- Creative and results-driven freelance photographer with over 2 years of experience in capturing stunning visuals across various genres, including graduation portraits, lifestyle portraits, concerts, and football & basketball games.
- Collaborated with clients to understand their vision and requirements.
- Maintained equipment regularly to ensure optimal performance during shoots.
- Edit photos using Adobe Photoshop and other software applications.
- Captured pictures of Offset, K Camp, Lamar Odom, & Marsha Ambrosius
- Granted a media pass to take pictures at the CIAA Basketball Championships
Education
MBA - Hospitality Management
Virginia Union University
Richmond, VA05-2026
BACHELOR OF ARTS (B.A.) - MARKETING
Virginia Union University
Richmond, VA05-2025
Skills
- Event coordination
- Inventory management
- Customer service
- Marketing and Hospitality skills
- Project management
- Team collaboration
- Operations management
- Order management
- Site security
- Conflict resolution
- Photo editing
- Visual storytelling
- HD photography
- Digital camera use
- Adobe creative suite
- Advanced camera skills
Awards
- 6x Dean's List
- Back-to-Back CIAA Football Champion & made it to the Semifinal in NCAA playoffs (made history for the University with playoff wins).
- Team Captain
- Apart of VUU SAAC
Timeline
Valet Captain
Ace Parking
01.2026 - Current
Operations & Food & Beverage
Henrico sports & Event center
03.2024 - Current
Security
Private company at Constitution Hall
06.2023 - Current
To-Go cashier/Host
Famous Daves
06.2023 - 07.2024
Security
Contemporary Services Corporation (CSC)
01.2023 - 11.2025
CAMP COUNSELOR
Flag star
05.2022 - 08.2022
Freelance Photographer
MBA - Hospitality Management
Virginia Union University
BACHELOR OF ARTS (B.A.) - MARKETING
Virginia Union University