Landon Shorter

Motorcycle Technician

PowersportsEast

05.2019 - Current

Maintained a clean and organized workspace to ensure the efficient completion of tasks and optimal work environment.
Safeguarded customer trust by adhering strictly to safety regulations during all repair processes.
Assisted in inventory management, ensuring timely ordering of parts to minimize wait times for customers.
Increased repeat business through building strong relationships with clients, providing exceptional service, and maintaining open communication channels.
Certified in the 4 major Manufacturers, Honda, Kawasaki, Yamaha, Suzuki
Certified Specialist in Kawasaki Motorcycles
Assisted in training new hires and mentored junior technicians to improve overall team competency and productivity.
Utilized advanced diagnostic tools to quickly identify problems with motorcycles'' engines or electrical systems, minimizing time spent on unnecessary repairs.
Performed routine maintenance tasks such as oil changes, tire rotations, brake inspections, and fluid checks to extend the life of clients'' motorcycles.
Contributed to the growth of the dealership''s reputation by consistently delivering high-quality workmanship in all repair jobs.
Stayed current on industry trends and developments, attending training sessions to continuously improve technical knowledge and skills.
Improved overall shop efficiency by properly documenting all completed services in accordance with company guidelines.
Exceeded performance expectations by completing repair jobs ahead of schedule, without compromising the quality of workmanship.
Gained valuable experience working on various makes and models of motorcycles through consistent exposure to diverse clientele needs.
Dismantled and rebuilt engines to diagnose and repair problems.
Used blueprints and technical instructions to make repairs to and replacements of motorcycle subassemblies such as brakes, forks, and transmissions.