LANGSTON UPSHUR
Mitchellville
Summary
Motivated and dedicated security professional seeking a position in a community or school setting where I can leverage my extensive training and hands-on experience. Committed to contributing to a collaborative team, enhancing my skillset, and continuing to mentor underprivileged and disabled youth in a safe and supportive environment.
Overview
5
5
years of professional experience
Work History
Executive Protection
Whole Armor Executive Protective Services
09.2022 - Current
- Provide a service to venues through assisting to keep order and ensure everyone is safe. Monitor people by I.D. checks, making sure nobody is acting aggressively or destructively, protect the property as well as equipment of the club during formal gatherings and/or event spaces. As well as provided executive protection for celebrities
Operational Manager
Specific Protection Services
05.2023 - 05.2025
- As an Operational Manager, I led quality assurance initiatives and strategic planning efforts to enhance overall efficiency and performance. I supported HR initiatives, managed strategic partnerships, and facilitated team leadership meetings to ensure smooth internal operations. I formulated operational objectives and improved systems and processes using industry best practices. Maintaining a strong focus on customer satisfaction, I also communicated effectively with senior management to align goals and drive continuous improvement.
Assistant General Sale Manager
Golds Gym Bowie
12.2022 - 07.2024
- Assist in managing daily sales operations and membership sales goals. Train, coach, and mentor sales team members to improve performance and customer interaction. Resolve member complaints and issues in a timely, professional manner. Maintain a clean, organized, and welcoming gym environment.
Shipping & Receiving Overnight
CP Direct
06.2020 - 09.2022
- Overnight packaging & preparing shipments of printed paper to several customers by scheduling truck pickups and preparing B.O.L’s (Bill of Landing) the night before. Loading and unloading trucks by operating a forklift and walking electric pallet jack for morning delivers & receiving packages.
Education
High School -
Charles Herbert Flowers
05-2012
Skills
- Executive & Venue Security
- Crowd Management & Conflict Resolution
- Celebrity & VIP Protection
- Safety Monitoring & Incident Response
- Sales & Membership Management
- Team Training & Staff Development
- Customer Service & Complaint Resolution
- Workplace Cleanliness & Organization
- Shipping & Logistics Coordination
- Forklift & Pallet Jack Operation
- Inventory Management & Package Handling
- Time Management & Multitasking
- Adaptability in Fast-Paced Environments
- Strong Communication & Interpersonal Skills
- Attention to Detail & Accuracy
- Dependable & Results-Oriented Work Ethic
Timeline
Operational Manager
Specific Protection Services
05.2023 - 05.2025
Assistant General Sale Manager
Golds Gym Bowie
12.2022 - 07.2024
Executive Protection
Whole Armor Executive Protective Services
09.2022 - Current
Shipping & Receiving Overnight
CP Direct
06.2020 - 09.2022
High School -
Charles Herbert Flowers
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