LAQUITA WATIS
Convent
Summary
Dedicated BSN Nursing Student with healthcare and leadership experience. Awarded the Franciscan Service Award for commitment to patient care as a Medical Assistant. Completing clinical training on an oncology unit and pursuing a Nurse Technician position to enhance clinical skills and deliver high-quality patient-centered care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Private Sitter / Caregiver
Self Employed Services
Gonzales, LA
01.2021 - Current
- Provided attentive care and supervision for children in private settings.
- Developed daily activity plans to engage and stimulate children's development.
- Ensured safety protocols were consistently followed during all interactions.
- Delivered compassionate one-on-one care, assisted with daily living activities, monitored patient conditions to ensure well-being, promoted safety, and supported patients and families.
Customer Service Manager
Walmart
Gonzales, LA
01.2014 - 01.2021
- Led customer service team to enhance service delivery and improve customer satisfaction rates.
- Led teams in fast-paced environment to resolve customer concerns, train employees, and manage daily operations, enhancing leadership and communication skills.
- Developed training programs to elevate staff performance and streamline operational processes.
- Implemented feedback systems to identify areas for improvement in customer interactions.
Medical Assistant
St. Elizabeth Physicians
Gonzales, LA
12.2008 - 01.2014
- Assisted physicians with examinations and procedures, obtained vital signs and patient histories, maintained medical records, coordinated appointments, and educated patients on treatment plans and follow-up care to enhance patient understanding and compliance. Received Franciscan Service Award (2014) for exceptional service, compassion, and commitment to quality patient care.
- Administered vaccinations and performed routine lab tests, ensuring adherence to safety protocols.
- Assisted in patient intake and prepared examination rooms for medical procedures.
- Scheduled appointments and managed patient records using electronic health record systems.
Manager
Subway
Gonzales, LA
01.2003 - 01.2009
- Supervised daily restaurant operations, managed staff, and maintained inventory to meet company standards while delivering exceptional customer service.
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service best practices and company policies.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
Education
Bachelor of Science in Nursing - Nursing
Franciscan Missionaries of Our Lady University
Baton Rouge, LA12.2028
High School Diploma - Medical Assistant
Reminton College
Baton Rouge, LA12.2008
Skills
- Patient Care
- Daily living activities
- Personal hygiene
- Vital Signs Monitoring
- Infection Control
- EMR Documentation
- Therapeutic Communication
- Team Collaboration
- Time Management
- Critical Thinking
- Leadership
Accomplishments
Franciscan Service Award Recipient
Employee of the Month
Certification
- Basic Life Support (BLS)
- Medical Assistant (MA)
Languages
English
Timeline
Private Sitter / Caregiver
Self Employed Services
01.2021 - Current
Customer Service Manager
Walmart
01.2014 - 01.2021
Medical Assistant
St. Elizabeth Physicians
12.2008 - 01.2014
Manager
Subway
01.2003 - 01.2009
Bachelor of Science in Nursing - Nursing
Franciscan Missionaries of Our Lady University
High School Diploma - Medical Assistant
Reminton College