LASHAWANDA D. GOLDER

Pikesville

Summary

Dynamic Certified Nursing Assistant specializing in inpatient psychiatric care and crisis intervention. Successfully de-escalated over 95% of high-risk situations, enhancing patient safety and treatment compliance. Committed to compassionate, trauma-informed care while ensuring seamless interdisciplinary collaboration and maintaining meticulous documentation.

Overview

years of professional experience

Certification

Work History

NURSES ASSISTANT: MEDICAL/MENTAL HEALTH UNIT

VA Hospital

Perry Point

01.2020 - Current

INPATIENT PSYCHIATRIC CARE & CRISIS MANAGEMENT: Independently manage high-risk psychiatric patients in a secure inpatient setting, implementing advanced de-escalation techniques and crisis intervention strategies to prevent self-harm, aggressive outbursts, and medical emergencies while ensuring adherence to individualized treatment plans.
MEDICAL SUPPORT & TREATMENT ADMINISTRATION: Administer essential medical care, including vital sign monitoring, wound care, and assistance with psychiatric medication regimens, ensuring compliance with physician directives while promptly reporting any adverse reactions or critical health changes to the clinical team.
DOCUMENTATION & ADMINISTRATIVE SUPPORT: Maintain precise and confidential patient records in compliance with HIPAA regulations, ensuring accurate documentation of behavioral observations, medication administration, crisis incidents, and treatment responses to support continuity of care and informed clinical decision-making.
SECURITY & ENVIRONMENTAL SAFETY COMPLIANCE: Conduct regular safety assessments, patient searches, and contraband inspections within the psychiatric unit, ensuring a secure environment for both patients and staff by enforcing hospital security policies and responding to emergency situations with swift, controlled actions.
PATIENT ADVOCACY & HOLISTIC CARE: Foster a therapeutic and rehabilitative environment by advocating for patient needs, supporting individualized care plans, and assisting with daily activities such as hygiene, mobility, and meal support to promote dignity, self-sufficiency, and mental well-being.
De-escalated over 95% of crisis situations without requiring physical intervention, significantly reducing patient and staff injuries.
Spearheaded a patient engagement initiative that improved treatment plan compliance and reduced aggressive incidents by 30%.
Maintained a 100% accuracy rate in clinical documentation, ensuring interdisciplinary communication and optimized patient care.
Mentored new psychiatric nursing assistants, improving team readiness and overall patient management effectiveness.
Recognized by senior nursing leadership for exceptional commitment to patient safety, crisis response, and compassionate care.

NURSE AIDE - MEDICAL/CRISIS STABILIZATION UNIT

Clifton T. Perkins Hospital Center

Jessup

01.2011 - Current

INPATIENT PSYCHIATRIC CARE & BEHAVIORAL INTERVENTIONS: Provide intensive behavioral support and therapeutic interventions for forensic psychiatric patients, proactively identifying escalating behaviors and utilizing trauma-informed care techniques to prevent violent incidents and ensure a controlled, recovery-focused environment.
MEDICAL SUPPORT & CRISIS RESPONSE: Assist in emergency medical procedures, including CPR, rapid sedation protocols, and injury management following self-harm or violent outbursts, while ensuring compliance with state and federal psychiatric treatment guidelines.
FACILITY OPERATIONS & PATIENT SAFETY: Enforce strict unit security protocols by monitoring patient movements, conducting routine area searches for contraband, and ensuring compliance with behavioral restrictions to maintain a safe, structured hospital environment.
DOCUMENTATION & INTERDISCIPLINARY COLLABORATION: Complete detailed patient reports covering behavioral incidents, treatment progress, and crisis interventions, ensuring real-time communication with psychiatrists, social workers, and nursing teams to enhance individualized patient care.
PATIENT SUPPORT & HOLISTIC CARE: Encourage patient participation in therapeutic programs, daily activities, and structured routines that promote emotional regulation, social skills, and functional independence in preparation for reintegration into lower-security settings or community care.
Played a critical role in de-escalating multiple high-risk psychiatric incidents, preventing harm to both staff and patients.
Introduced an observation tracking system that reduced patient elopement risks and improved crisis intervention response times.
Collaborated with hospital leadership to refine patient intake protocols, resulting in more accurate treatment plan development.
Awarded employee recognition for commitment to patient care, crisis management, and adherence to security procedures.
Reduced patient aggression by leading therapeutic group activities tailored to improve emotional regulation and communication skills.

Skills

Medical Records Management
Billing & Coding
Patient Care
Process Optimization
Team Training & Development
Quality Control & Assurance
Cancer Registry Management
Surgical Procedures

SOPs Compliance Monitoring
Individual Consultation
Statistical Analysis & Reporting
Cross-functional Collaboration
Auditing
Patient Progress Tracking
Written & Verbal Communication

Certification

Certified Nurse Aide License, A00008842
BLS/CPR/AED, available upon request

Job Type

Permanent, Full-Time

Specialized Skills And Knowledge

Expert in managing patients with acute psychiatric conditions, applying de-escalation techniques, crisis intervention strategies, and trauma-informed care.
Proficient in conducting patient observations, documenting behavioral patterns, and assisting in psychiatric evaluations.
Adept at maintaining meticulous patient records within electronic health record (EHR) systems, ensuring compliance with HIPAA regulations and hospital protocols.
Demonstrated ability to establish trust and rapport with psychiatric patients, offering compassionate support while reinforcing treatment adherence.
Collaborated with nurses, psychiatrists, social workers, and security personnel to facilitate seamless patient care delivery.

Personal Information

Available: Immediate
Citizenship: United States of America