Latiesha Latibeaudiere

-Oversees the crew sign-on and sign-off process, responsible for immigration documentation such as passports, seaman’s books, visas, Alien Resident Cards (ARC), Letters of Re-Employment, Letter of Discharge for Marine department.

Ensuring the accurate, secure, and organized storage, retrieval, and maintenance of all Crew members records in compliance with Port regulations and company policies.
-Ensures the efficient clearance of Crew members signing on and off through Customs and Immigration by diplomatically encouraging a productive relationship with the relevant officials.
- Supervises the Crew Relations Specialist in the sign-on and sign-off processes, and ensures Crew members receive all documentation prior to sign off, including Passport, Seaman’s book, airline tickets, medicals, training records and Letter of Discharge.
- Coordinates with the shore-side support group the repatriation process for shipboard employees.
- Supervises the 90-Day US CBP Inspection of all Crew, with the assistance of other ship officers.

- Extract data and generate HR reports before sailing.
- Clear the ship at each Port of entry with Immigration and Custom officials for that country. Prepare Visa applications for crew members transferring to other vessels outside the United States.
- Works with Financial Controller staff in the HR Center in a cooperative, productive and effective manner.

- As part of the HR Division fully supports Crew Activities and events that help increase Crew morale and optimize positive Crew comments of the overall Crew Relations operation.

Coordinated florists, photographers, and musicians for events.

Delivered prompt payment for event vendors, venues, staff and transportation providers.

Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.

Coordinated with kitchen or catering staff on delivery, timing and service style of food.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised over 25 staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Led and directed team members on effective methods, operations, and procedures.
• Correctly calculated inventory and ordered appropriate supplies,.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Coordinated with catering staff to deliver food services for special events and functions.

• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Maintained impressive 98% accuracy of financial transactions, overseeing error-free processing of cash and check.