LATIRIA SPEIGHT

• Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
• Supported event management teams by providing crowd control services during large gatherings or special occasions.
• Trained new security officers on company protocols, procedures, and best practices for optimal performance.
• Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
• Managed access control systems to ensure only authorized individuals entered restricted areas within the facility or grounds.
• Improved response times to incidents by developing efficient patrol routes and schedules.
• Enhanced client safety by conducting thorough security patrols and monitoring surveillance systems.
• Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
• Provided exceptional customer service while maintaining a professional demeanor at all times under various circumstances.
• Enforced parking regulations to maintain orderliness within the designated area while guaranteeing vehicle safety.
• Streamlined incident reporting processes to improve efficiency in documenting events as they occurred onsite.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

· My primary responsibility was to assist the drivers in ensuring that all students are safely transported to and from school.

· Assisted the students from their designated drop-off/pick-up address to the bus; maneuvered children in their wheelchairs and monitored students so that equipment did not shift during transportation; ensured that students stayed in their seats while the bus was in motion and reported incidents to the schools; and sought emergency medical help when necessary.

· Monitored driver performance to ensure compliance with safety regulations and company policies.

· Monitored student safety during routes, and enforced regulations to maintain best-in-class safety and service levels.

· Provided support and instruction to the students to ensure their understanding and compliance with bus safety rules.

· Assisted the driver with the reverse operation of the bus by exiting the bus and providing hand signals, and other appropriate forms of guidance. Monitored students, maintained order on the bus, and may recommend approved, applicable behavior management suggestions.

· Communicated with the driver, parents/guardians, and school personnel about student needs.

· Assisted the driver with the submission of the necessary reports. Ensures compliance with OSSE DST policies and procedures, and the National Standards for School Buses and School Bus Operations.

· Operated special equipment used by children with disabilities. Performs CPR and first aid as needed.

· Participated in pre-service training and engages in ongoing training sessions as directed.

· Acted as a point of contact for officials regarding accidents, incidents, and written reports.

Performs other related duties as assigned.

• Completed full building and grounds patrols to spot and investigate concerns.
• Directed guests around building and answered accessibility questions.
• Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
• Monitored alarm systems to detect any unauthorized entries into protected areas.
• Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
• Responded quickly to incidents and assessed active situations for security concerns.
• Ensured secure access to facilities by verifying identification and implementing visitor protocols.
• Maintained detailed reports of daily activities, incidents, and irregularities for management review.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Patrolled commercial property and associated parking garage.