LaToya Ausbrooks
Millersville,MD
Summary
And kitchen operation and delivering nutritious high-quality dishes. Proven track record in reducing costs while enhancing customer satisfaction through effective vendor management and sustainable practices. Skilled in developing innovative menu and leading diverse team to achieve operational excellence. Experienced in training staff and fostering a positive work environment to boost team performance.
Overview
18
18
years of professional experience
Work History
Culinary Manager
Longhorn Steakhouse
01.2016 - 04.2025
- Maintained kitchen hardware and repaired tools or ordered equipment.
- Hired team members to work on high-demand team of professionals.
- Motivated team of 20 employees to maintain high standards of food preparation and efficiency for 10 hours per shift.
- Lowered restaurant costs by 2% through creative ingredient sourcing and food waste efficiency.
- Scheduled kitchen staff of 20 people.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
Shift Manager
McDonald's
10.2013 - 03.2016
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Oversaw loading and unloading of packages in warehouse.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Built relationships with customers and managed accounts to drive revenue and profit.
General Manager
Sonic Drive in
02.2007 - 09.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Appomattox County High School
Appomattox, VA05.2002
Associate of Arts - Business Administration
Delgado Community College
New Orleans, LASkills
- Food safety and quality assurance
- Cost control and inventory management
- Employee training and development
- Customer service excellence
- Team leadership and performance management
- Staff scheduling and organization
- Effective communication skills
- Culinary techniques and kitchen operation
- Knife skills and food presentation
- Grilling techniques
Timeline
Culinary Manager
Longhorn Steakhouse
01.2016 - 04.2025
Shift Manager
McDonald's
10.2013 - 03.2016
General Manager
Sonic Drive in
02.2007 - 09.2014
High School Diploma -
Appomattox County High School
Associate of Arts - Business Administration
Delgado Community College
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