Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaToya Jackson

Laurel

Summary

Detail-oriented and process-driven professional with over 10 years of experience in federal administration and data management, supported by an active Public Trust clearance. Proven expertise in ensuring data accuracy, safeguarding sensitive information, and streamlining operational workflows. Seeking to leverage strong analytical and administrative skills to transition into an HR Generalist role, with a focus on maintaining impeccable employee records, supporting HRIS management, and contributing to efficient HR operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Document Processing Specialist

Department of Transportation
02.2020 - 07.2024
  • Processed and managed high-volume, sensitive documents, ensuring compliance with federal record-keeping standards.
  • Data Integrity & Management: Ensured 100% accuracy in data entry and management for thousands of employee and departmental records, analogous to maintaining employee files in an HRIS.
  • Confidentiality & Compliance: Rigorously safeguarded sensitive and Personally Identifiable Information (PII) in strict adherence to federal privacy guidelines (e.g., Privacy Act), a critical skill for handling employee data, I-9s, and medical information.
  • Process Improvement: Streamlined file organization and data retrieval by leveraging a document management platform, reducing retrieval time and improving operational efficiency for the team.
  • Quality Assurance: Conducted meticulous quality control reviews of processed documents, identifying and resolving discrepancies to uphold the highest quality standards, directly transferable to auditing employee files for compliance.

Data Entry Administrator

CyberBahn Federal Solutions
04.2014 - 02.2020
  • Managed and processed data for federal clients, requiring a high degree of precision and timeliness.
  • Accuracy & Efficiency: Entered data into multiple software programs and database systems with exceptional accuracy and efficiency, minimizing errors in critical datasets.
  • Discrepancy Resolution: Cross-referenced information against original records to identify and resolve data inconsistencies, ensuring the reliability of all entered information.
  • Database Proficiency: Utilized advanced database systems to manage and structure data files for streamlined access and reporting.

Administrative Assistant

Department of Consumer and Regulatory Affairs
09.2005 - 01.2014
  • Provided comprehensive administrative support in a fast-paced government agency.
  • Executive Support: Scheduled meetings and coordinated complex travel plans, including booking tickets, securing accommodations, and managing expense reports for executives and staff.
  • Communication: Handled inbound communications, including responding to emails and phone calls, providing accurate information, and ensuring messages were delivered to appropriate recipients.
  • Operations Management: Composed professional correspondence (letters, memos, reports) and supported daily office operations, including managing supply levels, to ensure an effective workplace.

Education

High School Diploma -

Winnetonka High School
Kansas City, MO

Skills

  • HR Fundamentals: Employee Data Management, Recordkeeping, Compliance, Confidentiality, PII Protection
  • Technical Skills: Microsoft Office Suite (Advanced Excel, Word, PowerPoint), HRIS Systems (eg, USAStaffing, QuickBooks, similar), Database Management, Digital Document Scanning & Indexing
  • Administrative Skills: Data Entry & Integrity, Process Improvement, Quality Control, Travel Coordination, Executive Support, Report Generation
  • Soft Skills: Meticulous Attention to Detail, Analytical Thinking, Problem-Solving, Discretion, Time Management

Certification

Public Trust Security Clearance (2020 – 2024)

Timeline

Document Processing Specialist

Department of Transportation
02.2020 - 07.2024

Data Entry Administrator

CyberBahn Federal Solutions
04.2014 - 02.2020

Administrative Assistant

Department of Consumer and Regulatory Affairs
09.2005 - 01.2014

High School Diploma -

Winnetonka High School

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LaToya Jackson