Laura Yi
Fello
Cockeysville
1
Language
1
Certification
8
years of professional experience
Compassionate and dedicated Home Health Aide with extensive experience in providing personalized care and support to individuals in need. Proven ability to foster positive relationships with patients and families, ensuring comfort and dignity. Eager to leverage strong communication skills and a patient-centered approach to enhance the well-being of clients.
Work History
Home Health Aide
1 Year 11 Months- Monitored patient health status, promptly reporting changes to healthcare professionals.
- Administered prescribed medications and maintained accurate documentation of care provided.
- Developed personalized care plans in collaboration with families and healthcare teams.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Trained new aides on procedures, safety protocols, and client care techniques.
- Provided emotional support and companionship to enhance client well-being and quality of life.
Restaurant Manager
7 Months- Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
- Managed staff scheduling, optimizing labor costs while maintaining service quality.
- Trained and mentored new employees, fostering a collaborative work environment.
- Reviewed inventory levels, implementing efficient ordering practices to minimize waste.
Restaurant Manager
5 Months- Coordinated promotional events, driving increased foot traffic and sales growth during peak hours.
- Analyzed customer feedback, adjusting menu offerings to improve guest satisfaction rates.
- Collaborated with kitchen staff to streamline food preparation processes and reduce wait times.
- Developed and enforced standard operating procedures to enhance operational efficiency.
Senior Restaurant Manager
4 Years 11 Months- Led daily operations to ensure exceptional guest experiences and operational efficiency.
- Developed and implemented training programs that enhanced team performance and service quality.
- Analyzed sales trends to optimize menu offerings and drive revenue growth.
- Streamlined inventory management processes, reducing waste and improving cost control measures.
- Mentored staff on best practices in customer service, fostering a positive work environment.
Education
Associate of Arts - Humanities And Social Science
- Dean's List [Spring 2013]
- Phi Theta Kappa Honor Society [Fall and 2014]
Skills
Empathy
Communication
Adaptability
Patience
Organization
Dependable
Critical thinking
Time-Management
Crisis
Strong Work Ethic
Leadership
Detail Oriented
Certification
- CPR-First Aid
Languages
Korean
Elementary
Timeline
Home Health Aide
Fello
09.2024 - CurrentRead More
Restaurant Manager
Long Horn
02.2024 - 09.2024Read More
Restaurant Manager
RA Sushi Bar and Restaurant
09.2023 - 02.2024Read More
Senior Restaurant Manager
P.F. Chang's Bistro
10.2018 - 09.2023Read More
The Community College of Baltimore County
Associate of Arts from Humanities And Social Science
Read More