Lauren Bowles
Leonardtown
Summary
Dynamic and creative professional with experience at the Navy Getaway Base, excelling in adaptive programming and teamwork. Recognized for enhancing participant satisfaction through tailored activities and maintaining a positive environment. Proven ability to produce high-quality baked goods while delivering exceptional customer service at Bradford's Neighborhood Market. Strong problem-solving and time management skills. Offering positive attitude and willingness to learn and grow within recreational environment. Brings foundational understanding of event planning and safety protocols, along with skills in customer service and problem-solving. Ready to use and develop organizational skills and interpersonal abilities in the physical therapy aide role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreational Aide
Department of Navy
05.2024 - Current
- Achieved high levels of participant retention by providing consistent support, encouragement, and motivation during activities.
- Increased overall satisfaction of program attendees by tailoring activities to fit individual abilities and interests.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Kept athletic and games equipment and facilities organized and maintained.
- Monitored participation in recreational activities to provide assistance to participants.
- Assisted in preparing recreational materials and supplies for each activity.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Collaborated with other recreation staff in developing new recreational activities.
- Responded to public inquiries to provide information about programs and facilities.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Baker/Pizza Maker
Bradford's Neighborhood Market
06.2023 - 03.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Cleaned and maintained kitchen equipment and oven.
- Prepared dough for variety of pastries, cakes and breads.
Basketball Camp Coach
St. Marys College
06.2022 - 06.2023
- Enhanced player performance by developing and implementing customized training programs.
- Increased player endurance through the incorporation of conditioning exercises in practice sessions.
- Fostered teamwork among camp participants through group activities and collaborative exercises.
- Developed future leaders within the camp setting, encouraging responsibility and accountability among participants.
- Organized daily schedules and supervised camp operations, ensuring a safe and structured environment for all participants.
- Coordinated guest speakers from professional basketball organizations to provide insight into careers in the sport industry.
Education
High School Diploma -
Leonardtown High School
Leonardtown, MD05-2025
Skills
- CPR training
- Creativity and innovation
- Adaptive programming
- Flexibility
- Friendly, positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
Accomplishments
Employee of the Quarter (MWR Navy)
Honor Roll
Certification
CPR certification
First aide certification
Timeline
Recreational Aide
Department of Navy
05.2024 - Current
Baker/Pizza Maker
Bradford's Neighborhood Market
06.2023 - 03.2024
Basketball Camp Coach
St. Marys College
06.2022 - 06.2023
High School Diploma -
Leonardtown High School
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