Detail-oriented and hardworking individual with a strong track record of maintaining clean, safe, and well-organized environments. Quick learner who adapts to new responsibilities and contributes to a positive guest experience.
Overview
5
5
years of professional experience
Work History
Parks and Recreation Employee
Baltimore County
Baltimore
08.2021 - Current
Assisted guests with recreation activities while maintaining a clean and safe environment.
Provided support to team members during events and busy shifts.
Ensured that equipment and supplies were organized and available for guest use.
Sales Associate
DTLR
Towson
09.2023 - 12.2024
Handled customer inquiries and resolved issues promptly to maintain positive relationships.
• Maintained store cleanliness, organized merchandise, and stocked inventory.
Greeted customers and provided exceptional customer service.
Lifeguard (Seasonal Employment since 2021)
DRD Pool Management
Hunt Valley
05.2023 - 09.2023
Enforced safety rules while delivering excellent customer service to pool patrons.
Maintained the cleanliness and organization of the pool deck and common areas.
Reported any unsafe conditions or suspicious activity to management, leading to a 30% decrease in safety violations over the season.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Owings Mills
02.2021 - 03.2023
Built positive relationships with students and families, encouraging comfort and confidence.
Delivered clear instructions and ensured a welcoming learning environment.
Managed group dynamics and maintained attention during lessons.
Education
Associate of Applied Science - Radiation Therapy
The Community College of Baltimore County
Catonsville, MD
12-2026
Certificate of Technical Studies - Phlebotomy
The Community College of Baltimore County
Essex, MD
05-2025
High School Diploma -
Carver Center For Arts And Technology
938 York Rd, Baltimore, MD 21204
05.2024
Skills
Customer Service
Multitasking in Fast-Paced Settings
Team Collaboration
Attention to Detail
Positive & Professional Attitude
Safety Awareness (CPR & First Aid Certified)
Problem Solving
References
References available upon request.
Timeline
Sales Associate
DTLR
09.2023 - 12.2024
Lifeguard (Seasonal Employment since 2021)
DRD Pool Management
05.2023 - 09.2023
Parks and Recreation Employee
Baltimore County
08.2021 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Medicaid Enrollment Specialist, Homeless Service at Healthcare Access MarylandMedicaid Enrollment Specialist, Homeless Service at Healthcare Access Maryland