Dedicated restaurant hostess with a focus on enhancing guest experiences through clear communication and conflict resolution. Proven ability to manage seating arrangements and collaborate effectively with staff.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Conrads Seafood Restaurant
Perry Hall
09.2024 - Current
Greeted guests promptly and warmly upon arrival to enhance first impressions.
Managed seating arrangements to optimize flow and efficiency in dining room.
Collaborated with staff to ensure seamless front-of-house operations.
Maintained cleanliness and organization of host area for operational excellence.
Answered phone inquiries professionally, scheduling reservations and responding to service questions.
Handled customer concerns with empathy while maintaining positive atmosphere.
Provided menus and explained daily specials to enhance guest experience.
Monitored server availability and table turnover to expedite seating process.