LAUREN CAMPBELL
Glen Burnie
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
6
6
years of professional experience
Work History
Case Manager
Service Coordination Inc
Pasadena, MD
06.2024 - Current
- Provided case management and advocacy services to individuals with intellectual and developmental disabilities using a person-centered, solution-based approach.
- Developed, implemented, and monitored Person-Centered Plans to identify goals, support needs, and ensure compliance with DDA standards.
- Coordinated and secured community resources and support services, collaborating with individuals, families, and providers to promote independence.
- Maintained documentation and regulatory compliance, completed assessments, and evaluated service quality to ensure positive outcomes.
Server
Easy Like Sunday
Baltimore, MD
04.2023 - 06.2024
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Assistant Preschool Teacher
The Goddard School
Towson, MD
11.2021 - 04.2022
- Assisted teacher by developing lesson plans to meet educational goals for 15 children.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Youth Soccer Coach
Soccer Shots
Baltimore, MD
09.2020 - 11.2021
- Established individual goals and monitored player performance to support achievement.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
Education
Bachelor of Science - Psychology, Family Studies
Towson University
Towson, MDSkills
- Computer skills: SPSS, Adobe Reader, Microsoft Office
- Intermediate proficiency in Spanish
- Certifications in Emergency First Aid and CPR
Timeline
Case Manager
Service Coordination Inc
06.2024 - Current
Server
Easy Like Sunday
04.2023 - 06.2024
Assistant Preschool Teacher
The Goddard School
11.2021 - 04.2022
Youth Soccer Coach
Soccer Shots
09.2020 - 11.2021
Bachelor of Science - Psychology, Family Studies
Towson University
Relevant Coursework
ADHD Service-Learning Course - Towson, MD
- Assisted in developing treatments and resources for students with ADHD at Towson University
- Analyzed qualitative and quantitative data from student evaluations in SPSS
- Developed comprehensive marketing strategies for course recruitment